Global Workday Technical Specialist

hace 2 semanas


Palma, Baleares, España Hotelbeds A tiempo completo
Job Title: Global Workday Technical Analyst

About the Role:

We are seeking a highly skilled Global Workday Technical Analyst to join our Data Analytics Workday Development Team. As a key member of our team, you will be responsible for supporting the completion of system configurations, implementation, data integrations, and various HR system requests.

Key Responsibilities:

- Support the design and management of Data Integrations, conversion of data and data flows to/from other systems.
- Partner with various functional areas within and outside of HR to provide HR system administration, data feeds, and technical support.
- Administer our HR System Workday and understand business requirements across many areas such as IT, to ensure we connect and translate other processes seamlessly.
- Support management of data Integrations, conversion of data and data flows to/from other systems via developer tools, which include understanding scripting languages such as HTML, XML, JAVA, XSLT.
- Utilize Developer tools such as Workday Studio, Eclipse.
- Support delivery of data audits (where required) with relevant stakeholders to ensure data accuracy, including managing Mass Data Upload Requests, external data audits, scheduled processes.
- Manage and deliver document distribution including Letter generation, Bonus Guides.
- Provide end-user troubleshooting, issue remediation, technology request assistance, and escalation management.
- Technical Support for Workday Releases and Payroll Integration.
- Monitor reoccurring issues, system/data or process gaps, and proactively identify potential sources of increased efficiency and enhancements.
- Stay informed of current international data and system requirements and ensure compliance.
- Gather business requirements, analyze, configure prototypes, consult, demo, and continuous improvements/change requests.
- Document business requirements, process rules, and standard operating procedures.
- Document functional designs and review technical solutions.
- Interface with business representatives to develop a solid understanding of the business rules, current process flows, and information system's needs.
- Assist in developing test plans and scripts for unit, system, regression, and parallel testing.
- Identify functional and/or technical issues with existing applications, recommending alternatives and appropriate resolution.
- Track issues and risks, communicate status, and escalate concerns to management.

Requirements:

- Min. 2-3 years of HRIS experience, preferably Workday.
- In-depth configuration knowledge of one or more Workday modules.
- An understanding of scripting languages such as HTML, XML, JAVA, XSLT.
- Experience on supporting HR systems and/or processes within, or with, complex global organizations.
- Good knowledge of HR best practices, processes, and policies.
- Experience with working with IT or external contacts on connecting SSO practices and data integrations via SFTP.
- Demonstrated ability to gather user requirements, to build business cases, and to propose HRIS innovations.
- Experience on leading global or regional implementation of HRIS Systems, such as Workday, SAP HR, PeopleSoft, or Success Factors, etc.
- Self-motivated and committed to delivering despite the challenges – pursues objectives with urgency and resilience.
- High energy and drive to achieve results.
- Able to juggle priorities, and to define and hold boundaries.
- Experience working with confidential information and critical business processes required.
- Experience of working in multilingual multi-national environment.
- Qualifications: Degree in IT, Business Administration, or Human Resources.
- Fluent English speaker.
- Process qualification with relevant certification is an advantage.
- Project Management skills.

About Us:

We are Hotelbeds, the world's leading technology partner connecting and empowering the world of travel. We are game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities, and payments through our network of 300,000 hotels worldwide, 60,000 hard-to-reach high-value clients such as tour operators, travel agents, and loyalty schemes across 140 source markets.

What We Offer:

- An attractive benefits package.
- The opportunity to work within an innovative, engaging, and multicultural environment.
- The chance to build strong and lasting business relationships and friendships from around the world.
- The opportunity to develop your career locally or within one of our beautiful working locations across the globe.

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