Language Learning Experience Specialist
hace 1 semana
We are seeking a skilled Language Learning Experience Specialist to join our team in Madrid. This role is a key part of our Learning Consultant team, working directly with learners to provide an exceptional experience while learning with us.
The ideal candidate will have a strong understanding of our products and services, as well as excellent communication skills in German. They will be responsible for explaining our offerings to new learners, providing personalized support, and ensuring a smooth communication with internal teams.
We are looking for a proactive and organized individual who can optimize our internal procedures, improve the quality of our responses, and raise learners' feedback. If you are a customer-focused professional with a passion for language learning, we encourage you to apply.
Key Responsibilities:
- Become an expert in our products and services
- Explain our offerings to new learners
- Provide personalized support to learners
- Ensure smooth communication with internal teams
- Optimize internal procedures and improve response quality
Requirements:
- Excellent communication skills in German
- Previous experience in customer support
- Strong understanding of our products and services
- Proactive and organized individual
- Ability to work in a fast-paced environment
What We Offer:
- A dynamic and startup-like experience within a fast-growing company
- Opportunities for professional growth and development
- A collaborative and international working environment
- A comprehensive onboarding program and mentoring
- A competitive salary and benefits package
We are a mission-driven SaaS company that believes in the right of every employee to have an equal opportunity to achieve success in the workplace, regardless of their native language. Join us and be part of a team that is changing the lives of our clients.
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