Retail Sales Specialist

hace 3 semanas

Valladolid, Valladolid, España Aeo A tiempo completo
About the Role

The Retail Sales Specialist is a key member of our team, responsible for delivering an exceptional customer experience and driving sales growth. This role requires strong communication skills, a passion for fashion, and the ability to work effectively in a fast-paced environment.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our sales team as a Retail Sales Specialist. In this role, you will be responsible for generating sales, providing excellent customer service, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide customers with exceptional shopping experiences, ensuring they leave the store feeling valued and satisfied.
  • Maximize sales by delivering efficient, friendly, and knowledgeable service, and by ensuring the store is always neat, clean, and well-presented.
  • Role model AEO values and Customer First behaviors in all actions and interactions, creating a positive Customer First experience.
  • Drive AE brand loyalty by being knowledgeable about all AEO loyalty programs and consistently informing customers of each program.
  • Leverage company tools and technology to provide customers with product knowledge that enhances customer engagement and maximizes sales.
  • Support fellow employees through sharing knowledge, helping to complete tasks, and assisting in customer interactions.
  • Omitfit customers by suggesting key looks and incorporating latest trends and current promotions based on the customer's individual style.
  • Promote awareness and growth of the AEO and aerie brands by introducing customers to additional brand channels.
  • Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines.
  • Ensure return merchandise is restocked to the correct product location on the sales floor, and damaged and defective merchandise is properly labeled and placed in the appropriate area at the end of each shift.
Requirements

To be successful in this role, you will need:

  • Previous retail experience preferred.
  • Strong verbal and written communication skills, specifically with customers, sales leadership teams, and associates.
  • Demonstrated collaborative skills and ability to work well within a team.
  • Able to receive feedback and take action when appropriate.
  • Ability to stand and move about for extended periods of time, with only short rest breaks, and to handle products.
  • Availability to work a flexible schedule, including evenings, weekends, and holidays.
  • Ability to handle multiple tasks while working in a fast-paced and deadline-oriented environment.
What We Offer

We offer a competitive salary of approximately $14.50 per hour, depending on location and experience.

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