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Guest Relations Ambassador

hace 1 mes

Cádiz, Cádiz, España Accorhotel A tiempo completo
Job Summary

As a Guest Relations Agent at Fairmont La Hacienda, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable. This role requires excellent communication and organizational skills, as well as a high level of Spanish and English proficiency.

Key Responsibilities
  • Respond to guest inquiries and resolve issues in a timely and professional manner.
  • Assist guests with their accommodations and provide recommendations for activities and services.
  • Maintain high ethical standards and professionalism in all interactions.
Requirements
  • Excellent communication and organizational skills.
  • Previous customer service experience.
  • High level of Spanish and English proficiency.
  • EU citizenship or valid work permit for Spain.
What We Offer
  • Competitive salary and benefits.
  • Discounted hotel rooms and food and beverage rates.
  • Opportunities for growth and development through our Academies.