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German Customer Service and Sales Representative
hace 2 meses
About the Role:
Teleperformance Spain, a leading provider of customer experience management and contact center services, is seeking a highly skilled professional to join our team as a German Customer Care and Sales Specialist. As an ambassador of the brand, you will be responsible for providing an exceptional customer experience and satisfaction, accompanying clients through the sales process and driving business growth.
Key Responsibilities:
- Conduct competent advice and sales discussions with pre-qualified customer leads
- Lead pre-sales processes and deliver a positive experience to clients
- Carry out sales processes with a focus on customer satisfaction
Requirements:
- Previous experience in presales, sales, and customer service in a multi-channel environment
- Excellent communication skills (both voice and written)
- German C2 Level
- High level of self-motivation to contribute to achieving company targets
- Customer-centric and problem-solving attitude
- Attention to detail and sales affinity
What We Offer:
- 38.5 hours per week temporary contract, Monday to Sunday
- Shifts between 8am and 8pm
- Salary: €21,920 gross/year + up to €1,800 gross/year target bonuses
- Employment with the world's largest provider of contact center services
- Excellent work environment, great colleagues, social arrangements, and personal development
