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German Customer Service Representative
hace 1 mes
We are seeking a highly skilled and customer-focused German language speaker to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients via phone, ensuring that their needs are met and exceeded.
Key Responsibilities:
- Provide customer service to clients via phone, responding to their inquiries and resolving issues in a timely and professional manner.
- Communicate effectively with clients, using strong verbal and written communication skills to ensure that their needs are understood and met.
- Work collaboratively with the customer service team to achieve shared goals and objectives.
- Participate in ongoing training and development to improve customer service skills and knowledge.
Requirements:
- Native-level proficiency in German (both spoken and written) and a good command of the English language.
- High school diploma or equivalent qualification.
- Previous customer service experience is an asset, but not required.
- Strong communication and problem-solving skills.
- Ability to work flexible shifts, including evenings, weekends, and holidays.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for career growth and development.
- Comprehensive training and support.
- A competitive salary and benefits package.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
