Key Account Manager
hace 3 días
About the Role
We are seeking a highly skilled and experienced Key Account Manager to join our team at Johnson Controls International. As a Key Account Manager, you will be responsible for coordinating projects and programs across regions, working closely with our global account director to detect business opportunities and develop services for our clients.
Key Responsibilities
- Design and implement solution plans engaging regional sales and operational teams, as well as Tyco technical support centers, to provide a standard global solution.
- Coach and train Tyco subsidiaries and business partners in project and account management practices related to our clients.
- Serve as a primary customer interface between Tyco and our clients, developing consultative sales relationships with multiple stakeholders.
- Program managers will be responsible for the design, execution, and control of installations and service and operational optimization SLA plans, setting up KPIs to monitor operations globally.
- Prepare monthly forecasts for different business lines.
- Collaborate with Tyco product divisions to develop products based on voice of customer feedback.
- Define and implement KPIs and operational control processes to ensure fulfillment of global agreements with our clients.
Requirements
- Degree in Engineering or related field.
- Experience working with standard sales reporting tools, such as Salesforce.
- Ability to engage with various departments of our clients at different levels, identifying their purchasing decision-making processes and interests.
- Familiarity with technologies and integration, with the ability to create value for our clients.
- Strong presentation and negotiation skills at all levels.
- Previous experience dealing with large international accounts.
- Business studies with financial analysis capabilities desirable.
- Experience preferred within electronic security.
About Us
Johnson Controls International is a global company that creates smart buildings, energy-saving solutions, integrated infrastructure, and state-of-the-art transportation systems. We are committed to delivering innovation that improves the lives of people and the world. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry.
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