Customer Service Representative
hace 3 semanas
We are seeking a highly skilled and multilingual Customer Service Representative to join our team at Newco Communications. As a key member of our support team, you will play a vital role in delivering exceptional customer experiences and providing expert assistance to clients.
Job SummaryThis is a permanent position with a competitive salary of $65,000 per annum, offering a comprehensive benefits package and opportunities for career growth and development.
Key Responsibilities- Provide first-line support via phone, email, or digital platforms to customers, ensuring a positive and courteous experience.
- Offer accurate and timely information to various stakeholders, including curators, judges, and companies.
- Solve complex problems and resolve issues efficiently, using strong communication skills and attention to detail.
To succeed in this role, you must possess:
- Native-level proficiency in Dutch (both spoken and written) and excellent English language skills.
- A high school diploma or equivalent qualification.
- Previous customer service experience is an asset but not essential.
- Strong problem-solving skills, effective communication, and ability to multitask in a fast-paced environment.
Newco Communications is committed to fostering a diverse and inclusive workplace culture. Our benefits package includes:
- A hybrid working model, allowing flexibility and work-life balance.
- Extensive training and professional development opportunities.
- A dynamic and supportive team environment.
- Exciting incentives and rewards schemes to recognize individual achievements.
- Comprehensive mental health and well-being support.
We value individuals who possess the following skills and traits:
- Problem-solving abilities.
- A team player mentality.
- Flexibility and adaptability.
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