Client Success Partner

hace 4 semanas

Madrid, Madrid, España Gartner Careers A tiempo completo

About the Role:
As a Client Success Partner at Gartner, you will be responsible for building and managing relationships with clients across various business functions. Your goal will be to ensure clients are successful in utilizing their Gartner subscription, resulting in customer satisfaction, retention, and growth. You will introduce Gartner services and capabilities to new clients and communicate value to decision makers. Additionally, you will facilitate client calls, understand client priorities, and recommend a program of action that drives high value and return on investment on their Gartner membership.

Key Responsibilities:
• Develop and maintain strong relationships with clients to ensure their success with Gartner services
• Introduce Gartner services and capabilities to new clients and communicate value to decision makers
• Facilitate client calls, understand client priorities, and recommend a program of action that drives high value and return on investment on their Gartner membership
• Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients
• Conduct regular reviews of client book of business looking into performance and key client engagement metrics

Requirements:
• Full proficiency in French language
• 2+ years relevant professional and/or internship experience
• Proven track record of success fueled by a passion for delighting clients
• Strong communication, collaboration, prioritization, critical thinking, and influencing skills
• Bachelor's degree preferred

What We Offer:
At Gartner, we offer a competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching, and more. Our collaborative, team-oriented culture embraces diversity, and we provide professional development and unlimited growth opportunities.

About Gartner:
Gartner guides the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future.

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