Regional Support Manager, Iberia

hace 1 día


Zaragoza, Zaragoza, España Axon A tiempo completo
Join Axon's Team as a Regional Success Manager in Spain and Portugal

Are you ready to make a meaningful impact in the world of public safety? Do you have a passion for driving customer success and adoption of innovative technologies? We're seeking a talented Regional Success Manager to join our team in Spain and Portugal.

Your Impact

As a Regional Success Manager, you will play a critical role in driving customer success and adoption of TASER and Axon products and solutions in the region. You will work closely with the Country Manager, sales and engineer teams, in-country partners, and distributors to support our customers and ensure successful adoption of our technology.

Your Day-to-Day
  • Follow up on customer requests and work with the sales team to support existing customers.
  • Develop the knowledge base of our distributors and bolster public perception of our products.
  • Manage tickets and RMA, working with internal teams to identify and resolve issues.
  • Travel may be required, up to 40%, to meet with customers and partners.
  • Coordinate and schedule regular calls with existing customers to focus on customer loyalty and proactively look out for customers' business.
What You'll Bring
  • Tactically focused on managing customer success adoption.
  • Mission-driven mentality, highly motivated, with a drive to execute on tasks.
  • Ability to operate autonomously and take responsibility.
  • Strong understanding of customer success in territory and service management topics.
  • Fluent in English and local language (being native Spanish) with strong communication skills (written and verbal).

We're looking for a talented professional who can work at the tactical level and drive successful adoption through persistence and execution. If you're a high performer, this could be your career breakout.



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