Client Service Representative

hace 4 semanas


Madrid, Madrid, España Ebury A tiempo completo

Ebury is a pioneering FinTech firm, renowned for its innovative solutions in foreign exchange risk management. About the Role
We are seeking a highly skilled Client Service Representative to join our fast-growing team in Madrid. This exciting opportunity will see you become a key point of contact for some of our corporate clients, providing daily operational and trading assistance.

Key Responsibilities:

  • Delivering exceptional client service, ensuring timely resolution of queries and issues
  • Providing expert guidance on FX risk management and trade finance solutions
  • Building strong relationships with clients, identifying opportunities for growth and expansion
  • Collaborating with internal departments to drive business results and exceed targets

Requirements:

  • Strong analytical and problem-solving skills, with attention to detail
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients
  • Commercial awareness, with a keen understanding of FX markets and trade finance
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously

What We Offer:

  • A competitive salary of approximately €35,000 per annum, based on experience and qualifications
  • A dynamic and supportive work environment, with opportunities for professional growth and development
  • A comprehensive benefits package, including health insurance and pension scheme
  • Flexible working arrangements, with 4 days per week office-based and 1 day remote working

Location: Ebury Madrid
Job Type: Full-time



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