Customer Service Representative
hace 7 horas
About the Role:
Corteva Agriscience is shaping the future of agriculture by delivering innovative solutions to enrich lives. As an Intercompany Customer Service Representative, you will play a critical role in supporting our EMEA Intercompany Order to Cash processes, ensuring seamless operations and helping drive customer satisfaction.
Your Key Responsibilities:
- Execute Order to Cash processes effectively, ensuring smooth transactions.
- Serve as the focal point for intercompany inquiries and billing.
- Prepare and manage month-end close activities.
- Oversee GranularLink process execution and Pioneer Hi-Bred Switzerland (PHS) third-party sales management.
- Coordinate with teams to resolve issues and track defect fixes.
- Drive improvements in Order to Cash processes through ad-hoc projects.
Key Collaborations:
You'll collaborate closely with various internal teams, including Customer Service and Commercial Sales, Supply and Warehousing functions, Controllership, IT, and Intercompany Specialists.
Qualifications:
- A university degree is desirable but not required.
- 2-3 years of experience in a customer service or similar role.
- Fluency in English is mandatory, and additional languages are a plus.
- Familiarity with SAP (S4 & PR2) and Microsoft Office.
- Strong understanding of Order to Cash processes.
- Intercompany process knowledge is advantageous.
- Excellent verbal and written communication skills.
- A collaborative mindset with strong interpersonal skills.
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