Customer Service Representative
hace 2 días
Job Summary:
We are seeking a highly skilled Customer Service Representative to join our team at Backje Philippines Inc. As a Customer Service Representative, you will be responsible for interacting with customers through phone calls and emails to understand their requirements and needs. You will also be responsible for resolving complex issues relating to customer services, ensuring dispatching and delivery of products meets customer deadlines, and coordinating with other departments to provide quality services to customers.
Key Responsibilities:
* Interact with customers through phone calls and emails to understand their requirements and needs
* Resolve complex issues relating to customer services
* Ensure dispatching and delivery of products meets customer deadlines
* Coordinate with other departments to provide quality services to customers
Requirements:
* Graduate of any Business or Office Administration course
* 3 to 5 years of experience
* Proficient and accurate typing skills (typing speed: at least 40 WPM)
* Proficient in verbal and written English with excellent communication skills
* Skilled in negotiation and dealing with complaints
* Patient, persistent, and result-oriented
What We Offer:
* Competitive salary range: PHP 15,000.00
* Full-time schedule: 8 hour shift
* Education: Bachelor's (Preferred)
* Experience: Marketing: 1 year (Preferred)
* Language: English (Preferred)
How to Apply:
If you are a highly skilled and motivated individual who is passionate about providing excellent customer service, please submit your resume for evaluation.
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