Customer Service Representative
hace 2 semanas
Your Future Environment
We are seeking a skilled Technical Writer to join our team at Studec. As a Technical Writer, you will play a crucial role in supporting our customers and contributing to the development of our activities.
Your Responsibilities
You will be responsible for:
- Providing support to our customers in organizing meetings and events
- Managing training records and planning Training Center activities
- Scheduling and assisting with customer visits and events
- Monitoring and controlling budgets and invoices
- Supporting the organization of welcome kits and materials
- Organizing courses and meeting rooms
- Providing support to customers through various channels
- Contributing to improvement projects to support client programs
Your Profile
To be successful in this role, you will need:
- Advanced user skills in Microsoft Office, with Visual Basic knowledge a plus
- Proficiency in English, with additional languages such as Portuguese, French, or Italian a plus
- Strong communication and problem-solving skills
- A team-oriented mindset
- A customer-focused approach
- Experience in customer service
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