Fraud Handling Specialist

hace 1 semana

Madrid, Madrid, España Awin A tiempo completo

Purpose of Position

The Fraud Handling Specialist will be responsible for identifying, investigating, and mitigating fraudulent activities within our affiliate network.

This role demands a keen eye for detail, strong analytical skills, and a proactive approach to prevent and address fraudulent behavior.

You will work closely with various teams to ensure the integrity and security of our platform.

Key Responsibilities

  • Investigate publishers on the Awin and ShareASale networks to ensure compliance with network Terms and Conditions, Code of Conduct, and Client Program Terms.
  • Monitor and analyze performance and transactional data to detect suspicious activities and potential fraud.
  • Perform regular audits throughout the publisher lifecycle, identifying and addressing anomalies, and gathering evidence.
  • Maintain detailed records of fraudulent activities and take proper action where necessary, following our sanction process.
  • Communicate findings to relevant stakeholders.
  • Develop and implement advanced fraud investigation strategies to improve fraud monitoring capabilities.

Requirements

  • A minimum of 2 years' experience in customer service and/or fraud investigations.
  • Relevant experience in an online setting, indicating familiarity with digital platforms, social media platforms, and e-commerce environments.
  • Exhibits outstanding client service skills, with a track record of proactivity and a proven ability to enhance client performance.
  • Possesses strong time management skills and the flexibility to adapt to changing circumstances and challenges.
  • Capable of managing multiple projects simultaneously in a fast-paced setting, demonstrating efficiency and effectiveness.
  • Shows a strong drive to take ownership of tasks and accepts full accountability for the quality and outcomes of their own work.
  • Maintains a positive outlook with a strong team orientation and a demonstrated 'can-do' attitude, contributing positively to team dynamics and morale.
  • Demonstrated skill in using the MS Office suite, especially MS Excel and Power BI.

Preferred Qualifications

  • Initial experience with, and a keen interest in, managing and developing AI/ML/LLM systems for anomaly detection.
  • A working knowledge of SimilarWeb, Tableau, and Asana.
  • Salesforce and Zendesk experience.

Language Proficiency

Must be fluent in English. Knowledge of German is an advantageous plus.

Our Offer

We prioritize your mental health and wellbeing, offering a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance.

You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.

We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions.

We've built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development.

  • Fraud Handling Specialist

    hace 7 días

    Madrid, Madrid, España Mygwork A tiempo completo

    Fraud Handling SpecialistThis role is with Awin Global, an inclusive employer and a member of Mygwork – the largest global platform for the LGBTQ+ business community.Purpose of Position:The Partner Compliance Specialist/Fraud Handling Specialist will be responsible for identifying, investigating, and mitigating fraudulent activities within our affiliate...

  • Fraud Handling Specialist

    hace 3 semanas

    Madrid, Madrid, España awin A tiempo completo

    Fraud Handling Specialist Job DescriptionThe Fraud Handling Specialist will be responsible for identifying, investigating, and mitigating fraudulent activities within our affiliate network. This role demands a keen eye for detail, strong analytical skills, and a proactive approach to prevent and address fraudulent behavior.Key Responsibilities:Fraud...

  • Fraud Handling Specialist

    hace 3 semanas

    Madrid, Madrid, España awin A tiempo completo

    Fraud Handling Specialist Job DescriptionThe Fraud Handling Specialist will be responsible for identifying, investigating, and mitigating fraudulent activities within our affiliate network. This role demands a keen eye for detail, strong analytical skills, and a proactive approach to prevent and address fraudulent behavior.Key Responsibilities:Fraud...

  • Fraud Handling Specialist

    hace 2 semanas

    Madrid, Madrid, España Mygwork A tiempo completo

    Job Title: Fraud Handling SpecialistThis role is with Awin Global, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. We are committed to creating a diverse and inclusive work environment.About the RoleThe Partner Compliance Specialist/Fraud Handling Specialist will be responsible for identifying,...

  • Fraud Handling Specialist

    hace 2 semanas

    Madrid, Madrid, España Mygwork A tiempo completo

    Job Title: Fraud Handling SpecialistThis role is with Awin Global, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. We are committed to creating a diverse and inclusive work environment.About the RoleThe Partner Compliance Specialist/Fraud Handling Specialist will be responsible for identifying,...

  • Fraud Handling Specialist

    hace 7 días

    Madrid, Madrid, España Mygwork A tiempo completo

    Job DescriptionThis role is with Awin Global, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.Purpose of PositionThe Partner Compliance Specialist/Fraud Handling Specialist will be responsible for identifying, investigating, and mitigating fraudulent...

  • Fraud Handling Specialist

    hace 2 semanas

    Madrid, Madrid, España Mygwork A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Fraud Handling Specialist to join our team at Awin Global. As a key member of our Partner Compliance team, you will be responsible for identifying, investigating, and mitigating fraudulent activities within our affiliate network.Key ResponsibilitiesInvestigate publishers on the Awin and ShareASale...

  • Fraud Handling Specialist

    hace 2 semanas

    Madrid, Madrid, España Mygwork A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Fraud Handling Specialist to join our team at Awin Global. As a key member of our Partner Compliance team, you will be responsible for identifying, investigating, and mitigating fraudulent activities within our affiliate network.Key ResponsibilitiesInvestigate publishers on the Awin and ShareASale...

  • Fraud Handling Specialist

    hace 2 semanas

    Madrid, Madrid, España Awin A tiempo completo

    About the RoleWe are seeking a highly skilled Fraud Handling Specialist to join our team at Awin. As a key member of our compliance team, you will be responsible for identifying, investigating, and mitigating fraudulent activities within our affiliate network.Key ResponsibilitiesInvestigate publishers on the Awin and ShareASale networks to ensure compliance...

  • Fraud Handling Specialist

    hace 2 semanas

    Madrid, Madrid, España Awin A tiempo completo

    About the RoleWe are seeking a highly skilled Fraud Handling Specialist to join our team at Awin. As a key member of our compliance team, you will be responsible for identifying, investigating, and mitigating fraudulent activities within our affiliate network.Key ResponsibilitiesInvestigate publishers on the Awin and ShareASale networks to ensure compliance...

  • Fraud Handling Specialist

    hace 2 semanas

    Madrid, Madrid, España Awin A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Fraud Handling Specialist to join our team at Awin. As a key member of our compliance and risk management team, you will be responsible for identifying, investigating, and mitigating fraudulent activities within our affiliate network.Key ResponsibilitiesInvestigate and analyze performance and...

  • Fraud Handling Specialist

    hace 2 semanas

    Madrid, Madrid, España Awin A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Fraud Handling Specialist to join our team at Awin. As a key member of our compliance and risk management team, you will be responsible for identifying, investigating, and mitigating fraudulent activities within our affiliate network.Key ResponsibilitiesInvestigate and analyze performance and...

  • Fraud Prevention Specialist

    hace 2 semanas

    Madrid, Madrid, España Engineeringuk A tiempo completo

    Job Title: Fraud Handling SpecialistAt Engineeringuk, we are seeking a highly skilled Fraud Handling Specialist to join our team. As a key member of our compliance department, you will be responsible for identifying, investigating, and mitigating fraudulent activities within our affiliate network.Key Responsibilities:Investigate publishers on the Awin and...

  • Fraud Prevention Specialist

    hace 2 semanas

    Madrid, Madrid, España Engineeringuk A tiempo completo

    Job Title: Fraud Handling SpecialistAt Engineeringuk, we are seeking a highly skilled Fraud Handling Specialist to join our team. As a key member of our compliance department, you will be responsible for identifying, investigating, and mitigating fraudulent activities within our affiliate network.Key Responsibilities:Investigate publishers on the Awin and...

  • Fraud Prevention Specialist

    hace 2 semanas

    Madrid, Madrid, España Mygwork A tiempo completo

    Job Title: Fraud Handling SpecialistThis role is with Awin Global, an inclusive employer and a member of Mygwork – the largest global platform for the LGBTQ+ business community.About the JobThe Partner Compliance Specialist/Fraud Handling Specialist will be responsible for identifying, investigating, and mitigating fraudulent activities within our...

  • Fraud Prevention Specialist

    hace 2 semanas

    Madrid, Madrid, España Mygwork A tiempo completo

    Job Title: Fraud Handling SpecialistThis role is with Awin Global, an inclusive employer and a member of Mygwork – the largest global platform for the LGBTQ+ business community.About the JobThe Partner Compliance Specialist/Fraud Handling Specialist will be responsible for identifying, investigating, and mitigating fraudulent activities within our...

  • Fraud Investigation Specialist

    hace 1 semana

    Madrid, Madrid, España Awin A tiempo completo

    Job Title: Fraud Handling SpecialistAt Awin, we're seeking a highly skilled Fraud Handling Specialist to join our team. As a key member of our compliance department, you will play a critical role in identifying, investigating, and mitigating fraudulent activities within our affiliate network.Key Responsibilities:Investigate publishers on the Awin and...

  • Fraud Prevention Specialist

    hace 2 semanas

    Madrid, Madrid, España Awin A tiempo completo

    Fraud Handling SpecialistAbout the Role:The Fraud Handling Specialist will be responsible for identifying, investigating, and mitigating fraudulent activities within our affiliate network. This role demands a keen eye for detail, strong analytical skills, and a proactive approach to prevent and address fraudulent behavior.Key Responsibilities:Fraud Detection...

  • Fraud Prevention Specialist

    hace 2 semanas

    Madrid, Madrid, España Awin A tiempo completo

    Fraud Handling SpecialistAbout the Role:The Fraud Handling Specialist will be responsible for identifying, investigating, and mitigating fraudulent activities within our affiliate network. This role demands a keen eye for detail, strong analytical skills, and a proactive approach to prevent and address fraudulent behavior.Key Responsibilities:Fraud Detection...

  • Fraud Detection Specialist

    hace 4 semanas

    Madrid, Madrid, España awin A tiempo completo

    Fraud Handling SpecialistThe Fraud Handling Specialist will play a critical role in identifying, investigating, and mitigating fraudulent activities within our affiliate network. This position demands a keen eye for detail, strong analytical skills, and a proactive approach to prevent and address fraudulent behavior.Key Responsibilities:Fraud Detection and...