Experience Abroad Opportunity in Barcelona

hace 3 días


Barcelona, Barcelona, España Blu Selection A tiempo completo
Customer Experience Specialist

You are dreaming of an experience abroad, but finding it challenging to know how to make it happen. Our client offers you this opportunity in Barcelona, a city known for its international vibe and local culture. As a Customer Experience Specialist, your responsibilities will include:

Key Responsibilities:
  • Answering incoming queries from customers and ensuring contractual SLA is maintained
  • Identifying issues and providing solutions
  • Ensuring a high level of customer satisfaction
  • Working collaboratively as a team player

To succeed in this role, you will need:

Required Skills and Qualifications:
  • A native level of German and an advanced level of English
  • Knowledge of IT platforms, equipment, and applications such as Windows/MS Office
  • Previous experience in sales (up-selling and cross-selling)
  • Excellent communication and interpersonal skills
  • An energetic and innovative approach with the ability to work proactively at a fast pace

In return, you can expect:

Benefits:
  • A full-time permanent contract with 39 hours per week, Monday to Sunday on rotative shifts (09:00 to 20:00)
  • A competitive salary of €21,000 gross annual base salary + up to €2,000 bonus performance-based
  • The opportunity to join an international company with a global brand
  • An open-minded and employee-oriented working environment
  • Career development opportunities

About Your Future Company:

Our client is a leading international customer experience solution provider with over 75,000 multilingual employees in more than 50 countries around the world. They have become one of the biggest companies in the industry and are now looking for new members to join them in their journey in their Barcelona hub.



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