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Senior Client Solutions Associate
hace 2 meses
About the Role
The Senior Client Solutions Associate - French, German or Italian Speaking role is a key position within our EMEA Credit / Fixed Income Financial Services team at GLG. As a Senior Client Solutions Associate, you will be responsible for delivering projects to clients, building relationships with our experts, and working with senior colleagues to maximize GLG's growth and impact.
Key Responsibilities
- Develop and implement strategies to grow GLG's network and client base.
- Execute time-sensitive projects for clients, working within a specialized team and building strong client relationships.
- Leverage GLG's network to match experts with clients, based on client needs.
- Interact daily with GLG's experts to qualify profiles and ensure exact fit for client projects.
- Maintain accountability and responsibility for client projects and the overall client experience.
- Enhance knowledge of the European credit market and client base.
- Collaborate with the Business Development / Sales team to map out users and engage them to grow revenue and ensure retention of existing accounts.
- Contribute to the development of virtual and live content events.
- Prepare for and attend client meetings.
Requirements
- Ability to multi-task and prioritize activities effectively, ensuring high accuracy and attention to detail.
- Excellent communication skills, both written and verbal.
- High motivation to exceed commercial targets.
- Confidence in making outbound cold calls and various other outreach methods.
- Demonstrable client services skills, with experience owning relationships with clients.
- Experience working in a fast-paced environment.
- Demonstrable commercial acumen.
- Strong desire to work in a collaborative environment.
- Bachelor's degree or above.
- 1-2 years of work experience in a client service-focused position post-graduation.
- Full business proficiency in English and French, German or Italian; additional European languages are desirable but not essential.
