Music Operations Manager

hace 4 semanas


Barcelona, Barcelona, España BMAT Music Innovators A tiempo completo
About the Role

We are seeking a highly skilled Music Operations Specialist to lead the operations of our clients in the music industry. As a key member of our team, you will be responsible for translating client needs into technical specifications, planning and delivering excellent services.

Key Responsibilities
  • Deliver exceptional services and results to clients, both internally and externally.
  • Implement and run Quality Assurance processes for every delivery.
  • Understand client needs and find optimal solutions.
  • Discern the technical capabilities of tools and teams and translate them to clients.
  • Transform client challenges into opportunities for growth.
  • Create better internal processes and lead changes.
  • Develop creative solutions for existing and new clients.
Requirements
  • At least 2 years of experience in online music royalty distribution processes and their standards (DDEX, CISAC...).
  • At least 4 years of experience in project management, technical account management, or client support in technical environments.
  • Ability to effectively communicate with team members, stakeholders, and external partners.
  • Highly organized, multitasker, and with strong attention to detail.
  • Initiative, drive, enthusiasm, and entrepreneurial attitude.
  • Excellent decision-making, critical thinking, and problem-solving.
  • Passion for listening, asking, understanding, and communicating.
  • Love for teamwork and learning.
  • Basic knowledge of SQL or NoSQL queries, Python and its frameworks.
  • Comfortable dealing with a large amount of data and numbers.
  • Fluency in English is a must. Proficiency in Spanish and Catalan is highly appreciated, but not mandatory.
  • Based in Spain. Local candidates are preferred, but remote work arrangements may be considered.
Expectations
  • Within 30 days: Understand the services and products your team is working on, the basic operations behind them, and their technical pipelines.
  • Within 60 days: Assume your assigned operational responsibilities, support our Digital Business Line, and manage a straightforward delivery for a customer following the step-by-step preexisting guide.
  • Within 90 days: Become an active contributor within the team, capable of improving our operational process based on previous experiences.
Benefits
  • Flexible working hours and location.
  • Unlimited time off because we believe that you know best when you need to rest.
  • You can make the role your own and run your own development.
  • Flat hierarchy.
  • Online language classes to improve your Spanish or English.
  • Online and onsite courses and music industry workshops run by in-house experts.
  • We'll provide you with all equipment needed for you to be comfortable.
  • Barcelona HQ office available to you, kitted out with a rehearsal room.
About BMAT

BMAT started in 2005 when a group of engineers with a passion for music decided to spin-off from an audio research lab in Barcelona. We're now over 200 people, spread across Barcelona, Buenos Aires, Lima, Rio de Janeiro, London, Paris, Nairobi, Oslo, Tel-Aviv, Singapore, Tokyo, Manila, Bangkok, and Lagos.

We're a team of pretty decent people who enjoy working with each other. We're open-minded and well-traveled, coming from all parts of the world. We've got rappers, producers, cello players, DJs, and songwriters. The passion for music, the excitement for innovative technology, and Barcelona as a backdrop have proven to make a good combination.

Join us from wherever you are on our mission to help make music live forever.

Diverse perspectives drive innovation, and innovation is kind of our thing. Our open-minded and flexible culture organically fosters this diversity. We've learnt that we thrive on learning from each other, so we don't just welcome but actively hire a range of open-minded people from all walks of life. Our team is made up of people with different backgrounds, perspectives, orientations, abilities, musical tastes, dress sense, and time-zones - but we all have one common goal: Making the music world a better place. With equal opportunities for everyone, BMAT is a pretty nice place to work.


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