Music Operations Manager
hace 4 semanas
We are seeking a highly skilled Music Operations Specialist to lead the operations of our clients in the music industry. As a key member of our team, you will be responsible for translating client needs into technical specifications, planning and delivering excellent services.
Key Responsibilities- Deliver exceptional services and results to clients, both internally and externally.
- Implement and run Quality Assurance processes for every delivery.
- Understand client needs and find optimal solutions.
- Discern the technical capabilities of tools and teams and translate them to clients.
- Transform client challenges into opportunities for growth.
- Create better internal processes and lead changes.
- Develop creative solutions for existing and new clients.
- At least 2 years of experience in online music royalty distribution processes and their standards (DDEX, CISAC...).
- At least 4 years of experience in project management, technical account management, or client support in technical environments.
- Ability to effectively communicate with team members, stakeholders, and external partners.
- Highly organized, multitasker, and with strong attention to detail.
- Initiative, drive, enthusiasm, and entrepreneurial attitude.
- Excellent decision-making, critical thinking, and problem-solving.
- Passion for listening, asking, understanding, and communicating.
- Love for teamwork and learning.
- Basic knowledge of SQL or NoSQL queries, Python and its frameworks.
- Comfortable dealing with a large amount of data and numbers.
- Fluency in English is a must. Proficiency in Spanish and Catalan is highly appreciated, but not mandatory.
- Based in Spain. Local candidates are preferred, but remote work arrangements may be considered.
- Within 30 days: Understand the services and products your team is working on, the basic operations behind them, and their technical pipelines.
- Within 60 days: Assume your assigned operational responsibilities, support our Digital Business Line, and manage a straightforward delivery for a customer following the step-by-step preexisting guide.
- Within 90 days: Become an active contributor within the team, capable of improving our operational process based on previous experiences.
- Flexible working hours and location.
- Unlimited time off because we believe that you know best when you need to rest.
- You can make the role your own and run your own development.
- Flat hierarchy.
- Online language classes to improve your Spanish or English.
- Online and onsite courses and music industry workshops run by in-house experts.
- We'll provide you with all equipment needed for you to be comfortable.
- Barcelona HQ office available to you, kitted out with a rehearsal room.
BMAT started in 2005 when a group of engineers with a passion for music decided to spin-off from an audio research lab in Barcelona. We're now over 200 people, spread across Barcelona, Buenos Aires, Lima, Rio de Janeiro, London, Paris, Nairobi, Oslo, Tel-Aviv, Singapore, Tokyo, Manila, Bangkok, and Lagos.
We're a team of pretty decent people who enjoy working with each other. We're open-minded and well-traveled, coming from all parts of the world. We've got rappers, producers, cello players, DJs, and songwriters. The passion for music, the excitement for innovative technology, and Barcelona as a backdrop have proven to make a good combination.
Join us from wherever you are on our mission to help make music live forever.
Diverse perspectives drive innovation, and innovation is kind of our thing. Our open-minded and flexible culture organically fosters this diversity. We've learnt that we thrive on learning from each other, so we don't just welcome but actively hire a range of open-minded people from all walks of life. Our team is made up of people with different backgrounds, perspectives, orientations, abilities, musical tastes, dress sense, and time-zones - but we all have one common goal: Making the music world a better place. With equal opportunities for everyone, BMAT is a pretty nice place to work.
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