Sales Engineer
hace 4 semanas
About Genetec
Genetec is a global Canadian company with a broad solutions portfolio encompassing security, intelligence, and operations. We serve customers within various industries including transportation, education, and government.
Our Culture
We prioritize the success and well-being of our employees, proven by our 2022 Internal Engagement Survey results of 4.4 / 5. Our network, of over 2000 people globally, is made up of diverse individuals who are passionate about their work and open to trying new ideas.
The Role
The Sales Engineer Spain collaborates closely with various teams, particularly the Sales team, Field Project Engineers, Pre-Sales Engineers, and Sales Networks, to position Genetec's solutions and products. They are the technical point of contact for customers and Sales teams.
Key Responsibilities
Develop and maintain an in-depth knowledge of Genetec's products.
Define the solutions best suited to the requirements of our customers and partners.
Develop and maintain excellent relationships with all stakeholders, customers, and partners.
Present high-level demonstrations of our entire product range.
Provide technical support to sales teams in response to customer specifications.
Work closely with the technical support team to ensure a seamless transition between the pre-sales and post-sales teams, and the successful implementation of our solutions.
Participate in specialized security trade shows, exhibitions, and seminars.
Write white papers and become a true expert on Genetec solutions.
Provide technical feedback from the field to upstream Product Management teams.
Implement complex software solutions.
Travel 30-40% of the time.
Requirements
At least 5 years' professional experience in roles requiring regular exchanges with customers or partners, if possible in a technological environment with links to the security field.
Professional level of Spanish and English. An additional language is an asset.
Initial experience in a pre-sales role in an innovative IT or security company.
Excellent oral presentation skills.
Excellent analytical and incident resolution skills.
Knowledge of the security market.
Comfortable working in a multicultural and international environment.
Customer orientation, commercial and interpersonal skills.
Work organization within project deadlines.
Positive attitude.
Sense of innovation.
Follow-through on objectives.
Conviction and Influence.
Knowledge IP network systems and protocols.
Windows Operating Systems.
PC configuration.
What We Offer
We provide training and support to help you reach your full potential within this role. If you have the required skills and experience, we invite you to apply.
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