Delivery Service Partners Program Manager

hace 4 días


Madrid, Madrid, España Amazon A tiempo completo

About the Role

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Amazon is committed to delivering exceptional customer experiences, and as a Delivery Service Partners (DSP) Program Manager, you will play a critical role in advancing our unique culture and enabling the success of our last mile logistics operation. This strategic, high-impact role involves leading and coordinating the successful integration of new processes, systems, and technologies into our organization.

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Your Key Responsibilities

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  • Support the development of strategies for the DSP 2.0 model and oversee delivery against it">
  • Bring practical program management and administration experience to drive organization, managing details, keeping multiple tasks/projects on track, and managing change">
  • Participate in project teams to build positive, collaborative partnerships among SMEs, team members and stakeholders to scale performance solutions">
  • Coordinate and facilitate meetings with cross-functional teams to identify integration requirements, risks, and dependencies">
  • Develop and manage the integration project plan, including defining objectives, milestones, and timelines">
  • Serve as point of contact for all integration-related inquiries, providing status updates and resolving issues in a timely manner">
  • Monitor and report on the progress of integration activities, identifying and mitigating potential roadblocks">
  • Provide recommendations and insights to improve integration processes and best practices">
  • Support our business development team by presenting our overall DSP program in front of groups, large and small, including a strong ability to answer complex questions on the fly">
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About You

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We are looking for a dynamic, organized self-starter with experience in program or project management. You should be able to use data and metrics to determine and drive improvements and own program strategy, end-to-end delivery, and communicate results to senior leadership. A Master's degree or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field is preferred. Amazon is an equal opportunities employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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Benefits

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We offer a competitive salary ranging from $120,000 to $180,000 per year, depending on your location and experience. Our benefits package includes comprehensive health insurance, retirement savings plans, paid time off, and access to innovative employee programs. We value diversity and inclusion and strive to create a workplace where everyone feels welcome and valued.


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