Corporate Learning Specialist

hace 3 semanas


Barcelona, Barcelona, España Ef Education First Gruppe A tiempo completo
Job Description:

EF Corporate Learning Barcelona is seeking an experienced Student Advisor to join our team. As a Student Advisor, you will play a crucial role in providing excellent support to our Spanish-speaking customers through outbound calls.

About the Role:

This is a unique opportunity to work in a dynamic and innovative education company, where you will be responsible for motivating and guiding students through our online school and testing systems. You will advise learners on how to achieve personal and company learning targets via phone, present the different school features and options to provide a customized service, and overcome students' objections and provide personal solutions to managing time and progress.

Key Responsibilities:
  • Motivate and guide students through our online school and testing systems
  • Advise learners on how to achieve personal and company learning targets via phone
  • Presentation of school features and options to provide a customized service
  • Overcome students' objections and provide personal solutions to managing time and progress
  • Offer calls and follow-up services mainly in Spanish (C1/C2)
  • Provide technical solutions to ensure all students have the best learning experience using EF products
Requirements:

To be successful in this role, you will need to possess excellent writing and speaking skills in Spanish and English, be highly responsible with a strong sense of ownership, focused on students' satisfaction, positive attitude, and the will to investigate and find solutions to any problem. You should also have a team and entrepreneurial spirit, cultural awareness, and interpersonal skills that establish trusted advisor-relationships with students.

About EF Corporate Learning Barcelona:

EF Corporate Learning's purpose is to release human power to change the world through learning. We help corporates and governments across the globe to unlock the change-makers in their organizations and societies through our practical, experiential, and immersive approach to corporate education. We empower our people to drive positive change and believe that nothing is impossible, especially if we work as a team.

What We Offer:
  • Opportunities to lead projects and develop products for our clients, producing meaningful work that makes a difference to people's lives
  • Developing our talent is core to our values, providing regular training, access to self-development platforms, real ownership, and career progression opportunities
  • A competitive salary (based on track record) and benefits packages
  • Comprehensive Onboarding and development programs
  • A strong network of international peers and collaborators


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