Hospitality and Service Specialist
hace 4 días
At Vincci Hoteles, we are seeking a skilled and experienced Camarero/A to join our team at one of our hotels in the heart of Madrid. Our goal is to provide high-quality, responsible, and sustainable tourism experiences, where our staff can grow and develop in a collaborative and dynamic environment. We believe that talent management and promotion are key to achieving success in our guests' stays, transforming them into unique experiences. Our daily focus is on fostering the growth of our teams, promoting their advancement within the company, and creating new employment opportunities through our expansion to new tourist destinations.
We invite you to join us on our journey to continuous growth and improvement, based on mutual learning and a shared passion for excellence. If you want to learn, develop, and enjoy your work environment, we are waiting for you.
As a Camarero/A, your main responsibilities will be:
- Preparing the service area for each shift.
- Providing direct customer service for beverage and food consumption.
- Preparing simple dishes for consumption.
- Transporting necessary items for the service.
- Controlling and checking merchandise and items used in the section.
- Collaborating in the setup, service, and disassembly of buffets.
- Performing tasks visible to customers, such as flaming, slicing, and deboning.
- Collaborating with the Head of the Restaurant in the preparation and development of special events.
- Coordinating and supervising tasks related to the activity in your area.
- Informing and advising customers on the composition and preparation of available products.
- Attending to customer complaints.
- Cash handling and TPV operations.
Requirements:
- F.P./Grade Medium Module in Hospitality and Tourism.
- Minimum 2 years of experience in a similar position, in 4- and 5-star hotels.
- High level of English.
- Teamwork skills.
- Customer orientation.
- Order and cleanliness.
- Attention to detail.
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