Digital Support Professional
hace 2 días
The Role: Digital Support Specialist - French and English - Night Shift
We are seeking a skilled Digital Support Specialist to join our team based in Sofia, Bulgaria. This is a night shift role with 4 nights of 11 hours and 4 days off. Our team works on a hybrid approach combining work-from-home and office environments. As a member of this team, you will be responsible for providing excellent customer service via messaging tools and ticketing systems.
Key Responsibilities:
• Provide fast, accurate, and friendly responses to player inquiries;
• Inform players about upcoming promotions, regulation changes, and requirements;
• Stay up-to-date with PokerStars policies and procedures;
• Complete other duties as requested by management.
What We Offer:
• Competitive salary (£30,000 - £40,000 per annum depending on experience);
• Opportunities for career growth and professional development;
• Collaborative and dynamic work environment;
• Flexible working arrangements including remote work options.
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