Product Specialist
hace 6 días
WELCOME TO SITA
SITA is the leading specialist in air transport communications and information technology. We don't just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative and inclusive culture. Ready to redefine air travel? The journey starts here, with you at SITA.
**About the Role & Team**
As a Product Specialist in the SITA Communications and Data Exchange team, you will join our dynamic Network Product Team in implementing the product marketing strategy, clear customer communications, and product roadmap. Air transport is the world's most global industry, and it's built on global connectivity and powered by data. SITA's Communications and Data Exchange portfolio securely connects airlines, airports, border agencies, and passengers, all over the world and we process more industry data than any other provider. As the air transport industry moves to digital and cloud-based systems, you will play a vital role supporting the product management of SITA's Network Portfolio. You will work closely with cross-functional teams, including engineering, marketing, sales, and operations, to ensure the successful delivery and continuous improvement of our products.
**Key Responsibilities**
Conduct market research and analysis to identify trends related to our products, technologies, and market.
Gather customer needs and competitors' analysis, and collect salesforce feedback to identify pain points and areas for improvement.
Analyze product usage to identify trends and insights.
Create engaging product collaterals, support in managing product roadmap tools and KPI dashboard, and assist in product development and business case creation.
Support the coordination of project activities and timelines.
Stay updated with the latest technology trends, and participate in training programs and workshops to enhance skills.
**Qualifications**
Bachelor's degree in Telecommunications, Computer Science, Business, or a related field.
Strong problem-solving skills and attention to detail.
Excellent communication and teamwork abilities.
Eagerness to learn and adapt in a fast-paced environment.
**What We Offer**
We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too.
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