Product Specialist

hace 2 días


Madrid, Madrid, España Leaddesk A tiempo completo

Welcome to LeadDesk, a publicly listed company that develops its own AI technology. We're excited to welcome a new bilingual Product Specialist to join our team in Madrid. This role is a great opportunity for professional growth and to be part of a multicultural Support team. As a Product Specialist, you will play a crucial role in strengthening the collaboration between our Spanish Sales team and the broader support organization. You will be responsible for answering phone calls and making outbound calls to our customers, handling and resolving tickets related to our customers' product-related questions, and attending internal team meetings and sometimes customer meetings. To succeed in this role, you will need to have a proactive approach, be service-minded, and have excellent communication skills. You will also need to have full professional verbal and written working proficiency in both Spanish and English. If you're a social butterfly with a passion for customer support, this could be the perfect opportunity for you to grow your career and make a real impact at LeadDesk.



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