Food and Beverage Operations Manager

hace 5 días


Barcelona, Barcelona, España Accor Hotels A tiempo completo

Job Overview

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The Food & Beverage Supervisor role at Accor Hotels is an exciting opportunity to join our team and contribute to delivering exceptional guest experiences. As a key member of our operations team, you will be responsible for ensuring the efficient operation of our food and beverage service function.

Key Responsibilities:

  • Ensure that all guests receive excellent service, with a focus on quality, efficiency, and friendliness.
  • Familiarize yourself with VIP and regular guests to ensure their needs are met.
  • Maintain control of food service equipment, recording breakages and conducting regular stock takes.
  • Set up and maintain a weekly cleaning schedule for food service areas, adhering to high hygiene standards.
  • Operate within outlet and hotel liquor licensing guidelines, maintaining RSA certification and adhering to principles.
  • Greet and welcome guests, assist with enquiries, and maximize sales opportunities through product knowledge and suggestive selling.
  • Take orders accurately, ensuring clear communication with guests and timely delivery of meals.
  • Assist with roster preparation, ensuring suitable employee levels are maintained, and authorizing rosters as needed.

Requirements:

  • Minimum 2 years' experience in a food and beverage outlet, preferably as a supervisor.
  • Responsible Service of Alcohol certificate (RSA) required.
  • Strong knowledge of beverages, including beer, wine, spirits, and cocktails.
  • Micros knowledge desirable.

What We Offer:

  • A competitive salary of approximately $60,000 per annum, depending on experience.
  • Benefits such as discounts at Accor Properties and Restaurants, Employee Assistant Program, birthday day off, and discounted gym membership.
  • An opportunity to work in a dynamic environment, embracing change and innovation.


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