Food and Beverage Operations Manager
hace 5 días
Job Overview
">The Food & Beverage Supervisor role at Accor Hotels is an exciting opportunity to join our team and contribute to delivering exceptional guest experiences. As a key member of our operations team, you will be responsible for ensuring the efficient operation of our food and beverage service function.
Key Responsibilities:
- Ensure that all guests receive excellent service, with a focus on quality, efficiency, and friendliness.
- Familiarize yourself with VIP and regular guests to ensure their needs are met.
- Maintain control of food service equipment, recording breakages and conducting regular stock takes.
- Set up and maintain a weekly cleaning schedule for food service areas, adhering to high hygiene standards.
- Operate within outlet and hotel liquor licensing guidelines, maintaining RSA certification and adhering to principles.
- Greet and welcome guests, assist with enquiries, and maximize sales opportunities through product knowledge and suggestive selling.
- Take orders accurately, ensuring clear communication with guests and timely delivery of meals.
- Assist with roster preparation, ensuring suitable employee levels are maintained, and authorizing rosters as needed.
Requirements:
- Minimum 2 years' experience in a food and beverage outlet, preferably as a supervisor.
- Responsible Service of Alcohol certificate (RSA) required.
- Strong knowledge of beverages, including beer, wine, spirits, and cocktails.
- Micros knowledge desirable.
What We Offer:
- A competitive salary of approximately $60,000 per annum, depending on experience.
- Benefits such as discounts at Accor Properties and Restaurants, Employee Assistant Program, birthday day off, and discounted gym membership.
- An opportunity to work in a dynamic environment, embracing change and innovation.
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