Healthcare Talent Coordinator
hace 7 días
About the Role
At Promote Project, we're dedicated to empowering healthcare professionals to work when and where they want. As a Healthcare Talent Coordinator, you'll play a vital role in delivering exceptional customer service to our clients and partners. Your primary responsibility will be to process customer contact and deliver prompt solutions through phone, chat, and email. This includes investigating, researching, and resolving customer issues, as well as communicating and collaborating with different departments to ensure seamless service delivery.
Responsibilities
- Process customer contact and deliver prompt solutions through phone, chat, and email.
- Communicate and collaborate with different departments to ensure seamless service delivery.
- Investigate, research, and resolve customer issues.
- Handle tough and dissatisfied customers politely and professionally.
- Track and follow up on all customer requests in a timely manner.
What We Offer
- The opportunity to work with a fast-paced startup unicorn making a huge difference in the lives of tens of thousands of customers.
- The chance to work from home with occasional opportunities to meet your coworkers, including some traveling from around the world, in-person.
- Personal and professional development opportunities.
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