Equestrian Retail Store Team Lead

hace 6 días


Madrid, Madrid, España Jd A tiempo completo
Join Our Equestrian Retail Team

We are seeking an experienced team lead to manage our equestrian retail store in Rochdale, Lancashire. As a team lead, you will be responsible for leading a high-performing team of colleagues to deliver exceptional customer service and achieve sales targets.

About Naylors

Naylors is one of the UK's leading equestrian retailers, with a strong reputation for excellent customer service and a wide range of equestrian products. We have a flagship superstore in Rochdale, as well as stores in Nantwich, Cannock, and Kidderminster.

Job Description

This is an exciting opportunity for a motivated and experienced team leader to join our equestrian retail team. You will be responsible for leading a team of sales advisors to deliver exceptional customer service, drive sales growth, and maintain a safe and compliant working environment.

  • Sales performance: Drive sales growth through effective leadership, coaching, and mentoring of sales advisors.
  • Customer service: Ensure that all customers receive exceptional service, exceeding their expectations and building loyalty.
  • Store operations: Maintain a safe and compliant working environment, ensuring that all store policies and procedures are adhered to.
Requirements

To succeed in this role, you will need:

  • A proven track record of sales leadership experience, preferably in a retail environment.
  • Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
  • A passion for delivering exceptional customer service and driving sales growth.
  • The ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary of £35,000 - £40,000 per annum.
  • Ongoing training and development opportunities to help you grow and progress in your career.
  • A fun and dynamic working environment, with opportunities to work with a talented team of professionals.
  • A generous staff discount scheme, giving you access to exclusive discounts on equestrian products and other retailer offers.
About Us

Naylors is a dynamic and ambitious business, committed to delivering exceptional customer service and driving sales growth. We are proud to be one of the UK's leading equestrian retailers, with a strong reputation for quality and value.


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