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Equestrian Retail Store Team Lead
hace 1 mes
We are seeking an experienced team lead to manage our equestrian retail store in Rochdale, Lancashire. As a team lead, you will be responsible for leading a high-performing team of colleagues to deliver exceptional customer service and achieve sales targets.
About NaylorsNaylors is one of the UK's leading equestrian retailers, with a strong reputation for excellent customer service and a wide range of equestrian products. We have a flagship superstore in Rochdale, as well as stores in Nantwich, Cannock, and Kidderminster.
Job DescriptionThis is an exciting opportunity for a motivated and experienced team leader to join our equestrian retail team. You will be responsible for leading a team of sales advisors to deliver exceptional customer service, drive sales growth, and maintain a safe and compliant working environment.
- Sales performance: Drive sales growth through effective leadership, coaching, and mentoring of sales advisors.
- Customer service: Ensure that all customers receive exceptional service, exceeding their expectations and building loyalty.
- Store operations: Maintain a safe and compliant working environment, ensuring that all store policies and procedures are adhered to.
To succeed in this role, you will need:
- A proven track record of sales leadership experience, preferably in a retail environment.
- Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
- A passion for delivering exceptional customer service and driving sales growth.
- The ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
In return for your hard work and dedication, we offer:
- A competitive salary of £35,000 - £40,000 per annum.
- Ongoing training and development opportunities to help you grow and progress in your career.
- A fun and dynamic working environment, with opportunities to work with a talented team of professionals.
- A generous staff discount scheme, giving you access to exclusive discounts on equestrian products and other retailer offers.
Naylors is a dynamic and ambitious business, committed to delivering exceptional customer service and driving sales growth. We are proud to be one of the UK's leading equestrian retailers, with a strong reputation for quality and value.
