Senior Bioinformatics Specialist
hace 16 horas
Company Overview
Illumina is a leading genomics company that aims to improve human health by unlocking the power of the genome.
About the Role
We are seeking a highly skilled Bioinformatics Specialist to join our team as a Senior Staff Field Bioinformatician & Applications Scientist in the Benelux region.
This role requires troubleshooting, communication, time management, situational awareness, poise under pressure, and collaboration. The successful candidate will be responsible for enabling customer success within their territory, providing technical training, troubleshooting, and complaint resolution.
The ideal candidate will have a strong background in bioinformatics and a proven track record of working with customers to provide scientific consulting services during pre- and post-sales activities.
Job Description
As a Senior Staff Field Bioinformatician & Applications Scientist, you will work closely with customers to understand their needs and develop solutions to address their challenges.
You will partner with customers to deliver technical training, troubleshoot issues, and resolve complaints in a timely and professional manner.
In addition, you will collaborate with the broader commercial team to maximize sales growth and customer satisfaction.
Requirements and Qualifications
To succeed in this role, you will need:
- A strong background in bioinformatics or a related field;
- Excellent communication and problem-solving skills;
- Ability to travel up to 70% of the time across the West region, including Italy, Spain, France, and Benelux;
- Valid driving license within Belgium;
- Proficiency in English and Dutch or French language skills;
- Experience working with customers in a similar capacity;
- Ability to build and maintain strong relationships with colleagues and customers.
Benefits
Illumina offers a competitive salary range of $80,000 - $120,000 per year, depending on experience.
In addition, we offer a comprehensive benefits package, including flexible time off, private medical insurance, compassion and care time off, leisure travel insurance, pension, employee stock purchasing program, volunteer time off, and much more.
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