Senior Bioinformatics Specialist

hace 1 semana


Girona, Gerona, España Illumina A tiempo completo
About Illumina

Illumina is a global leader in the sequencing industry, empowering researchers and clinicians to improve cancer treatments, change the course of diseases, protect the environment, and fight food insecurity. Our technology enables life-changing discoveries that are transforming human health.

Job Description

We are seeking an experienced Senior Bioinformatics Specialist to join our team in Belgium. As a Senior Bioinformatics Specialist, you will be responsible for enabling customer success within your territory by providing technical training, troubleshooting, and complaint resolution. You will partner with customers to provide pre-sales consultation, second-level support, and escalation support on complex bioinformatics-related issues.

Main Responsibilities:
  • Train customers on Illumina's Bioinformatics portfolio
  • Provide pre-sales consultation to customers in collaboration with Sales and Sales Specialists
  • Provide second-level and escalation support on complex bioinformatics-related issues
  • Independently troubleshoot customer complaints related to Illumina's bioinformatics portfolio
  • Answer questions on customer lab and experimental design, workflow best practices, data storage, and analysis
Requirements:
  • Bachelor's or Master's degree in Bioinformatics or a related computational field
  • Considerable years of experience in bioinformatics, molecular biology, and computational techniques
  • Proficient in general lab best practices and common Molecular Biology techniques
  • Capacity to interact with principal investigator-level scientists as well as bioinformaticians and laboratory personnel
  • Strong written and verbal communication skills, proven presentation and training skills
What We Offer

We offer a highly competitive salary, accompanied by a market-leading benefits package. You will be part of a dynamic and innovative company where you will find robust growth opportunities and career development. The estimated salary for this position is €80,000-€100,000 per annum, depending on experience.



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