Marketing Activation Specialist
hace 3 días
About Us: We are a leading European marketing technology group based in Barcelona. Our innovative suite of cutting-edge products has made us a go-to choice for businesses looking to optimize their marketing strategies.
Job Title: Marketing Activation Specialist
Location: Barcelona, Spain
Salary: €45,000 - €55,000 per year (dependent on experience)
About the Job:
We are seeking an experienced Marketing Activation Specialist to join our team in Barcelona. As a key member of our customer service department, you will play a critical role in supporting our clients with their marketing activation needs.
Responsibilities:
- Handle incoming emails and phone calls from clients regarding marketing activation issues
- Analyze reported issues and conduct preliminary investigations
- Evaluate the complexity of each issue and escalate it to the relevant teams if necessary
- Follow up on tickets until the case is fully resolved
- Deliver training sessions to clients on using our marketing automation tools
About You:
To be successful in this role, you will need to possess:
- Fluency in French, English, and Spanish
- A strong interest in marketing technologies, particularly CRM, Customer Database Management, Marketing Automation, and Email Marketing
- Excellent communication and analytical skills, with the ability to work in a team environment
- The ability to remain calm under pressure and provide high-quality support to clients
What We Offer:
- Initial training on our platforms
- An international work environment with opportunities for career growth
- A comprehensive benefits package, including health insurance, meal vouchers, and 25 days of vacation per year
- A performance-based bonus scheme with individual and collective targets
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