Marketing Activation Specialist

hace 3 días


Barcelona, Barcelona, España Photocentric A tiempo completo

About Us: We are a leading European marketing technology group based in Barcelona. Our innovative suite of cutting-edge products has made us a go-to choice for businesses looking to optimize their marketing strategies.

Job Title: Marketing Activation Specialist

Location: Barcelona, Spain

Salary: €45,000 - €55,000 per year (dependent on experience)

About the Job:
We are seeking an experienced Marketing Activation Specialist to join our team in Barcelona. As a key member of our customer service department, you will play a critical role in supporting our clients with their marketing activation needs.

Responsibilities:

  • Handle incoming emails and phone calls from clients regarding marketing activation issues
  • Analyze reported issues and conduct preliminary investigations
  • Evaluate the complexity of each issue and escalate it to the relevant teams if necessary
  • Follow up on tickets until the case is fully resolved
  • Deliver training sessions to clients on using our marketing automation tools

About You:
To be successful in this role, you will need to possess:
  • Fluency in French, English, and Spanish
  • A strong interest in marketing technologies, particularly CRM, Customer Database Management, Marketing Automation, and Email Marketing
  • Excellent communication and analytical skills, with the ability to work in a team environment
  • The ability to remain calm under pressure and provide high-quality support to clients

What We Offer:
  • Initial training on our platforms
  • An international work environment with opportunities for career growth
  • A comprehensive benefits package, including health insurance, meal vouchers, and 25 days of vacation per year
  • A performance-based bonus scheme with individual and collective targets


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