Global Digital Translation Services Manager
hace 1 día
Job Summary
Iqvia LLC is seeking an experienced professional to lead the development and deployment of commercial and digital translation services within the life sciences sector.
About Iqvia LLC
We are a leading provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. Our team of experts works with clients to improve healthcare outcomes by combining data science, human expertise, and innovative technologies.
Key Responsibilities
The successful candidate will be responsible for designing and implementing scalable, high-quality solutions to support global teams and ensure seamless multilingual content delivery.
Specific responsibilities include:
- Digital Translation Services Setup
- Design and implement Commercial and Digital Localization workflows tailored to the unique needs of life sciences content.
- Evaluate and select appropriate translation management systems (TMS), CAT tools, and AI-driven technologies to ensure efficiency and scalability.
- Commercial Solutions Development
- Create and deliver localization solutions that integrate with life sciences commercial initiatives, such as product launches, educational programs, and customer-facing platforms.
- Optimize processes for translating materials such as product documentation, training modules, and marketing collateral.
- Stakeholder Collaboration
- Partner with global teams to identify translation and localization needs across various departments, including global patient services, regulatory, medical affairs, and commercial.
- Serve as a trusted advisor, providing guidance on best practices, tools, and industry trends in digital translation services.
- Project & Vendor Management
- Oversee the end-to-end management of translation projects, ensuring adherence to quality, timelines, and budget.
- Collaborate with language service providers (LSPs) and vendors to maintain consistency, quality, and scalability of services.
- Technology & Process Optimization
- Leverage advanced technologies, including machine translation and AI, to enhance translation workflows and reduce time-to-market.
- Continuously review and improve localization processes to ensure compliance, accuracy, and efficiency.
- Quality Assurance & Compliance
- Develop and enforce quality standards for translated materials to ensure alignment with life sciences industry requirements.
- Monitor compliance with global regulations and guidelines, particularly for highly regulated content.
Requirements
To be considered for this role, you should have:
- A Bachelor's Degree in a relevant field.
- A minimum of 4 years of experience working in Digital Translations Project Management within the Language Services industry, with at least 2 additional years' experience in Client Services across various sectors.
- Proven expertise in setting up and managing digital translation services or workflows involving Transcreation, Creative Translation, Brochures, Marketing Campaigns, Social Media, SEO (keywords, banners, ads), websites.
- Strong understanding of translation tools, workflows, and best practices (e.g., SDL Trados, MemoQ, TMS).
- Experience in developing and managing client accounts.
- Experience presenting to clients, supporting the onboarding of new clients, and devising tailored client solutions.
- Advanced client management skills with the ability to build strong client relationships.
- Ability to create detailed SOPs, processes, and workflows for digital health solutions.
- Capability to provide training and support to the project management team.
- Ability to maintain a project pipeline to support resourcing efforts.
- Excellent written and verbal communication skills.
- Strong diligence to ensure high-quality standards are upheld.
- Ability to follow instructions and work independently while using one's own initiative.
- Excellent project management skills with the ability to handle multiple priorities in a fast-paced environment.
Salary Range
$80,000 - $120,000 per year, depending on experience.
Location
Madrid, Spain; Reading, Berkshire, United Kingdom; Barcelona, Spain.
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