Lead Observability Strategist
hace 4 días
About Gartner IT: We're a world-class team of skilled engineers building digital solutions to support our colleagues and clients. Our cutting-edge technology powers Gartner, driven by a culture of innovation and an outcome-focused approach.
About the Role: As a Director of Observability, you'll lead our team in ensuring reliable monitoring of critical applications and infrastructure in a rapidly evolving hybrid landscape. Your strategy will drive the acquisition, delivery, analysis, and visualization of metrics, logs, and traces. You'll collect the right metrics at the right frequency, making data readily available for alerting, reporting, and analysis.
Your Key Responsibilities: Collaborate with senior management and key partners to understand business requirements, drive alignment, and build solutions to achieve collective goals. Manage resource assignment and project prioritization for the Observability team, determining relevant KPIs to measure their ability to complete work requests and projects on time. Ensure tight integration of best-of-breed observability platforms, seeking opportunities to enhance and simplify service offerings for key stakeholders. Lead the evaluation, selection, design, deployment, and advancement of tools used for infrastructure and service monitoring in hybrid cloud/on-prem environments. Ensure these tools provide critical visibility on modern architectures leveraging technologies like cloud, containers, IaC, etc.
Leadership and Collaboration: You'll manage vendor relationships, designing metrics to hold them accountable to defined SLAs. Build and maintain a robust strategy for alerting and incident-based collaboration across the enterprise, leveraging modern communication channels and capabilities. Grow the scope and capabilities of the Observability team with a top-down, service-driven focus, ensuring methodologies keep pace with shifts within IT. Foster automation and leverage a DevOps mentality throughout the team.
What You'll Need: To succeed in this role, you'll need strong leadership skills, experience in observability, and a deep understanding of modern architectures and technologies. You should be able to communicate effectively with cross-functional teams and drive strategic initiatives forward.
Salary: The estimated annual salary for this position is around $200,000-$250,000, depending on location and qualifications.
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