Observability Team Lead

hace 2 días


Barcelona, Barcelona, España Gartner A tiempo completo

About the Role

The Director, Observability will provide strategic leadership to ensure appropriate and reliable monitoring of our critical applications and infrastructure in a rapidly evolving hybrid landscape.

Responsibilities

  • Drive and enhance the strategy for Observability for Gartner IT, including acquisition, delivery, analysis, and visualization of metrics, logs, and traces.
  • Ensure tight integration of best-of-breed observability platforms and seek opportunities to further enhance and simplify service offering for our key stakeholders.
  • Collaborate with cross-functional teams to understand complex application architectures and design effective top-down Observability strategies for holistic service visibility.
  • Manage vendor relationships and ensure tools utilized are capable of providing critical visibility on modern architectures.
  • Design and maintain robust strategies for alerting and incident-based collaboration across the enterprise.
  • Build and grow the scope and capabilities of the Observability team with a top-down, service-driven focus.
  • Develop and grow a highly talented team of managers and engineers, fostering a fun and collaborative culture of trust and accountability.

Requirements

We are seeking an experienced leader with 12+ years of information technology experience, including 7+ years in a relevant critical Observability/Monitoring leadership role or similar position.

The ideal candidate will have expertise in designing and engineering solutions to monitor critical systems and network infrastructure across a wide array of technologies and platforms.

They will also possess strong experience with monitoring tools such as Datadog, Prometheus, Dynatrace, SolarWinds, AppDynamics, Splunk, etc., as well as familiarity with LAN/WAN technologies and clear understanding of basic network concepts/services.

A Bachelor's degree in Computer Science or related discipline, or equivalent work experience is required.

What We Offer

Gartner offers competitive compensation, 23 days annual holiday, private medical and dental care, life and disability insurance, public transport subsidy, ticket restaurant card, childcare vouchers, incentiFit, pension scheme, tuition reimbursement, employee stock purchase plan, and employee assistance program.

We also offer relocation assistance, limitless growth and learning opportunities, a collaborative and positive culture, and a chance to make an impact.

Our hybrid work environment provides flexibility and support for you to thrive, working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging, and inspiring.



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