Agency Risk Specialist
hace 2 días
Amazon is seeking a highly skilled Agency Risk Specialist to join our team. As a key member of our Wfs Agency Management Team, you will be responsible for managing the performance of allocated third-party staffing agencies across Spain.
Key Responsibilities:- Own the relationship with allocated staffing agencies to monitor performance and hold them accountable for delivery against contractual metrics.
- Partner with staffing agencies to remove blockers impacting agency performance and support the Agency Risk team and OpsPXT partners to address underperformance or escalations.
- Conduct in-depth reviews and audits with staffing agencies to ensure readiness for event days, peak, and launch hiring, and monitor agency completion of required actions.
- Lead and contribute to cross-business line and country proposals for tactical initiatives to improve temporary labor hiring outcomes, considering both business and agency considerations.
- Bachelor's degree or equivalent.
- Experience in volume staffing, capacity planning, operations, or an associated function.
- Vendor management experience across large geographical regions.
- Strong analytical and Excel skills.
- Masters degree or equivalent.
- Previous experience partnering with senior stakeholders to determine goals, inform decisions, and design long-term solutions.
- Experience managing commercial multi-site master vendor contingency agencies or Recruitment Process Outsourcing (RPO) models.
- Ability to deliver independently and take the lead on tactical and strategic initiatives.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates.
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