Agency Risk Specialist
hace 4 semanas
This role is an exciting opportunity to join Amazon's Wfs Agency Management Team as an Agency Risk Specialist. As a key member of the team, you will be responsible for managing the performance of allocated third-party staffing agencies across Spain, ensuring they meet contractual metrics and deliver effective vendor-supplied services.
Key Responsibilities:- Own the relationship with allocated staffing agencies, monitoring their performance and holding them accountable for delivery against pre-agreed contractual metrics.
- Partner with staffing agency leaders, Wfs Business Management, and senior stakeholders in OpsPXT to deliver effective vendor-supplied services.
- Support Agency Risk team and OpsPXT partners to address repeated agency underperformance or escalations in partnership with Business Management team.
- Conduct in-depth formal reviews and audits with staffing agencies to inspect readiness for event days, peak, and launch hiring, and monitor agency completion of required actions in a timely manner.
- Lead and contribute to cross-business line and Country proposals for tactical initiatives that aid in improving temporary labour hiring outcomes, considering both business and third-party staffing agency perspectives.
- Bachelor's Degree or equivalent.
- Experience in volume staffing, capacity planning, operations, or an associated function.
- Vendor management experience across large geographical regions.
- Highly numerate, with strong analytical/Excel skills.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates.
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