Technical Solutions Specialist

hace 24 horas


Zaragoza, Zaragoza, España Ask4 Ltd A tiempo completo

About the Role

We are seeking a highly skilled Client Solution Engineer/Pre-Sales Engineer to join our team at Ask4 Ltd. As a key member of our Growth team, you will be responsible for understanding client requirements and translating those requirements into standard and non-standard solutions.

Key Responsibilities

  • Collaborate with our Growth team to understand client needs and develop tailored solutions.
  • Lead technical engagement with clients and property developers, representing their interests in our technology department.
  • Build strong relationships with clients, supporting them in understanding our Internet, IT Solutions & IoT Services.
  • Conduct client site surveys, developing and presenting technical proposals and solutions that meet their specific needs and requirements.
  • Produce high-quality handover documentation and provide support and consultation during project implementation and handover to our provision teams.
  • Participate in client meetings, conferences, and trade shows to demonstrate our products and services in technical conversation.

Requirements
  • Fluency in Spanish and English.
  • Understanding and enjoyment of working with technical solutions.
  • Excellent communication skills.
  • Knowledge of the connectivity market, technology, and competitor products.
  • Excellent customer service skills and high standard of written and verbal communication with technical and non-technical stakeholders.
  • Ability to conduct investigation and analysis of customer needs.

What We Offer
  • A dynamic and growing company with opportunities for professional development.
  • A collaborative and supportive team environment.
  • The chance to work on innovative Wi-Fi and IoT solutions for modern living spaces.


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