Technical Solutions Specialist
hace 24 horas
About the Role
We are seeking a highly skilled Client Solution Engineer/Pre-Sales Engineer to join our team at Ask4 Ltd. As a key member of our Growth team, you will be responsible for understanding client requirements and translating those requirements into standard and non-standard solutions.
Key Responsibilities
- Collaborate with our Growth team to understand client needs and develop tailored solutions.
- Lead technical engagement with clients and property developers, representing their interests in our technology department.
- Build strong relationships with clients, supporting them in understanding our Internet, IT Solutions & IoT Services.
- Conduct client site surveys, developing and presenting technical proposals and solutions that meet their specific needs and requirements.
- Produce high-quality handover documentation and provide support and consultation during project implementation and handover to our provision teams.
- Participate in client meetings, conferences, and trade shows to demonstrate our products and services in technical conversation.
Requirements
- Fluency in Spanish and English.
- Understanding and enjoyment of working with technical solutions.
- Excellent communication skills.
- Knowledge of the connectivity market, technology, and competitor products.
- Excellent customer service skills and high standard of written and verbal communication with technical and non-technical stakeholders.
- Ability to conduct investigation and analysis of customer needs.
What We Offer
- A dynamic and growing company with opportunities for professional development.
- A collaborative and supportive team environment.
- The chance to work on innovative Wi-Fi and IoT solutions for modern living spaces.
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