Technical Project Manager for Railway Electronics
hace 3 semanas
About Us
HaslerRail AG boasts a rich 130-year heritage in railway technology, solidifying its position as a world leader in on-board electronics for railway vehicles with a continuously expanding product portfolio.
The Hasler brand is synonymous with Swiss quality in the global railway market, and our headquarters are located in Berne, Switzerland.
We are seeking an experienced Technical Project Manager to join our Customer Service Engineering team in Madrid, working closely with Sécheron Hasler Ibérica.
This role is crucial in maintaining customer satisfaction by managing technical projects, resolving claims, and supporting processes. Reporting directly to the Customer Service Project Engineering Manager, you will collaborate with internal teams to deliver seamless project support and resolve customer issues efficiently.
Main Responsibilities:
Customer Claims Management:
- Serve as the primary point of contact for customers regarding ongoing claims and repairs, ensuring transparent communication and timely updates.
Technical Issue Resolution:
- Manage and prioritize customer claims and technical issues, coordinating with internal departments (e.g., engineering, sales).
Estimated Salary: €60,000 - €80,000 per annum, depending on experience and qualifications. This compensation package reflects the high demand for skilled professionals in the field of railway electronics.
Benefits:
- Ongoing professional development opportunities.
- A competitive salary and benefits package.
- A dynamic work environment with a diverse team of experts.
We look forward to welcoming a dedicated and motivated individual who shares our passion for delivering exceptional customer service and contributing to the success of Sécheron Hasler Group.
Please note that the estimated salary range is based on industry standards and may vary depending on individual qualifications and experience.
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