Marketing Lifecycle Manager
hace 7 días
Paper Street Media is a leading web-based video-on-demand network specializing in adult entertainment. Our company culture is built on a foundation of creativity, diversity, and a strong work ethic. We foster a fun and casual work environment, with opportunities for team-building, professional growth, and excellent benefits.
Our MissionWe strive to deliver exceptional content and experiences to our members, leveraging cutting-edge technologies to stay ahead of the industry curve. Our goal is to create a seamless and engaging experience for our subscribers, driving retention and revenue growth through innovative marketing strategies.
Job SummaryWe are seeking a highly skilled Marketing Lifecycle Manager to join our team. This role will focus on developing and executing multi-channel campaigns to drive engagement across the user journey, with a primary emphasis on building a personalized experience at each stage of the customer lifecycle.
Key Responsibilities- Develop and implement automation and campaign strategies to optimize member journeys
- Define key performance indicators (KPIs) for retention and engagement touchpoints
- Design and execute new subscriber engagement and content marketing initiatives
- Own the subscription lifecycle and identify churn reasons
- Test new ideas and collaborate with data teams to drive insights
- Create and execute programs enhancing transparency of subscription benefits
- Advocate for subscribers across the company
- Manage triggered campaigns across multiple channels
- Deeply understand the customer experience and develop segmentation
- Implement personalized marketing campaigns across channels
- Improve customer loyalty and retention strategies
- Own retention marketing KPIs and A/B test campaigns
- Align and report retention metrics with insights regularly
- Collaborate with product, paid media, brand, business intelligence, and engineering teams
- Stay up-to-date on industry trends and best practices in lifecycle marketing
To be successful in this role, you will need:
- Bachelor's degree in marketing, business, or a related field
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