Sales Director for Leisure Operations

hace 2 días

Cádiz, Cádiz, España AccorHotel A tiempo completo
Job Title: Assistant Director of Sales Leisure

About the Role

We are seeking a highly skilled and experienced Assistant Director of Sales Leisure to join our team at Fairmont La Hacienda. As a key member of our sales team, you will be responsible for driving business growth and executing sales strategies tailored to the leisure segment.

Key Responsibilities

  1. Develop and implement sales strategies to achieve leisure rooms' revenues targets in line with the S&M budget.
  2. Build and maintain strong relationships with our GSO network and leisure partners to maximise opportunities and uphold our reputation.
  3. Stay up-to-date with hotel offerings, rates, and promotions, actively promoting our services and amenities to existing and potential customers.
  4. Conduct thorough market analysis to recommend tactics and maintain our competitive edge in the luxury market.
  5. Drive leisure sales through various channels, including wholesalers, retailers, and consortia, and conduct site visits and familiarization trips as needed.
  6. Represent the resort at trade shows, exhibitions, and sales calls, and contribute to the development of sales action plans, sales meetings, and special packages.
  7. Ensure accurate and timely submission of administrative reports, such as sales call schedules and month-end reports, and collaborate with the Director of Sales to explore new markets and prepare compelling proposals.
  8. Maintain comprehensive CRM records to support sales activities reporting, and participate in weekly sales and revenue meetings to offer insights and tactical promotions.
  9. Oversee proposal management within 24 hours, coordinating with the reservations department for timely responses, and uphold departmental and hotel standard operating procedures.
  10. Proactively identify and pursue new sales opportunities, nurturing relationships with key stakeholders, and foster strong relationships with Accor GSO and other industry partners.
  11. Mentor and share expertise with the leisure sales team, and ensure consistently high levels of guest satisfaction, personally attending to guest needs.
  12. Utilize CRM daily to enhance best practices and manage assigned portfolio, and foster cross-departmental communication to address guest feedback effectively.

Requirements

  1. Strong understanding of the luxury market and ability to perform each essential duty satisfactorily.
  2. Fluent proficiency in both Spanish and English, and strong communication skills, both verbal and written.
  3. Dynamic can-do attitude, team player with a supportive attitude, and exceptional interpersonal skills.
  4. Ability to effectively deal with guests and other team members, and experience with Opera preferred.
  5. Proficiency in Microsoft Office, highly organised, results-oriented, and guest-service-focused, with the ability to complete work within given deadlines.
  6. Maintain confidentiality of proprietary information and protect company assets.

Education and Experience

- Bachelor degree in Hotel Management, preferred.

- A minimum of 5 years of experience in leisure sales within a luxury hotel or resort is required.

- Applicants are kindly requested to possess either EU citizenship or a valid work permit for Spain.

What We Offer

- Competitive Salary and Benefits

- Discounted hotel rooms and food and beverage rates to employees at our sister properties around the globe.

- We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.

- Opportunity to develop your talent and grow within your property and across the world

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