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Digital Security Manager, Email Protection Specialist
hace 2 semanas
**Job Overview:**
We are seeking an experienced Digital Security Manager to join our Email Protection Team. As a key member of this dynamic team, you will play a critical role in ensuring that our customers maximize the value of our email security solution, Avanan.
**Key Responsibilities:**
- Post-Sale Onboarding: Plan and execute a seamless post-sale onboarding process, transitioning the Avanan platform into production while providing initial training to customers.
- Customer Support: Assist and track customers with the ongoing deployment and usage of Avanan's products and services.
- Knowledge Base Development: Author and contribute to knowledge base articles and user guides to support customers.
- Crisis Response: Lead crisis and incident response efforts, coordinating with the account team, technical support, operations, and engineering teams to ensure timely resolutions, while maintaining clear communication with customers.
**Required Skills and Qualifications:**
- Technical Expertise: Strong understanding of Internet protocols, such as HTTP, SMTP, DNS, LDAP, and experience with Linux, Office 365, G-Suite.
- Email Security Experience: Experience with email security solutions is a significant advantage.
- Communication Skills: Exceptional technical presentation and communication skills, both verbal and written.
- Industry Experience: Proven industry experience in customer interaction and support.
**Benefits:**
- Competitive Salary: The estimated annual salary for this position is €80,000 - €100,000, depending on location and experience.
- Remote Work Opportunities: This role offers the opportunity to work remotely, with flexibility to work from home or office.
**Why Check Point Software Technologies Ltd.:
We offer a collaborative and innovative work environment, with opportunities for professional growth and development. Our team is passionate about making a difference in the cybersecurity industry, and we're looking for like-minded individuals to join us.