Product Support Specialist

hace 5 días


Madrid, Madrid, España Antal International Network A tiempo completo

We are looking for a skilled Product Support Specialist to join our team. In this role, you will be responsible for providing 1st level assistance, defining test cases, creating manuals, and training clients on software configuration.

About the Role:
  1. You will collaborate closely with the Product Owner and commercial team to ensure successful product implementation and customer satisfaction.
  2. Provide operational training to customers and support them in software parameterization.
Requirements:
  • Test analysis skills.
  • Customer support experience.
  • Ability to write user manuals.
What We Offer:
  • A competitive salary of €70,000 - €90,000 per annum.
  • A hybrid working model based in Madrid.


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