Human Resources Generalist
hace 6 días
Company Overview
We are an in-country provider of recruitment and Employer of Record services in South Africa, with a client base spanning the USA, UK, and Australia. Our reach extends across all 9 provinces, encompassing 278 municipal areas. We offer comprehensive HR, IR, Payroll Tax Compliance, and Employee Administration services to international companies hiring South African staff.
Salary: R17 500 to R27 500 per month, plus a R1 000 connectivity allowance.
We pride ourselves on delivering exceptional client-centric experiences and strive to WOW our clients through our services.
Job Description
As an HR Generalist, you will be responsible for building and maintaining strong relationships with clients, acting as their primary point of contact for HR-related matters. This includes identifying opportunities to upsell our services and ensuring clients are aware of the full range of solutions we offer. You will also collaborate strategically with our recruiters, providing regular feedback on client hiring needs and preferences.
Responsibilities
- Client Relationship Management: Build and maintain strong relationships with clients, acting as their main point of contact for HR-related matters.
- Employee Onboarding: Prepare and distribute onboarding forms, offer letters, and employment contracts, and coordinate the sourcing and delivery of IT equipment for new hires.
- HR Guidance: Provide guidance on employee relations issues, HR compliance matters, and best practices. Manage employees through their probationary period, disciplinary processes, and offboarding procedures.
- HR Procedures: Conduct and chair disciplinary hearings, ensuring compliance with company policies and legal requirements.
- HR Reporting and Analytics: Prepare regular HR reports and analytics for clients.
- Employee Offboarding: Manage the offboarding process, including sending offboarding emails tailored to the nature of the departure. Oversee the collection and return of IT equipment from departing employees.
- General Client Requests: Handle changes to employment contracts such as salary adjustments and working hours. Provide general HR advice and support as needed.
- IR Guidance: Ensure our clients adhere to all regulatory requirements and advise them on South African Legislation.
- CCMA and Labour Court Representation: Represent our clients at the CCMA and Labour Courts (very seldom).
Qualifications:
Bachelor's degree in Human Resources, Labour Law, Business Administration, or a related field. At least 3 years of experience in an HR role, preferably within an EOR, Recruitment Labour Broking/Contract Worker, or similar environment. Strong understanding of South African labour law, regulations, and best practices. Excellent organizational and multitasking abilities. Strong interpersonal and communication skills. Ability to work independently and as part of a team.
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