Business Operations Lead at Transcom Alicante

hace 4 semanas

Alicante, España Transcom Spain A tiempo completo

Transcom is looking for an individual with experience in being at the forefront of Business Operations to lead our Alicante site. So let’s start something brilliant together: become a Business Operations Lead and provide support to our employees in Alicante Are you a driven, result-oriented, and inspiring leader that is motivated by the responsibility over operational performance? Then we have the perfect vacancy for you

**Join us as a Business Operations Lead**

As a Business Operations Lead, your responsibility will include overseeing the profitability, productivity and efficiency of the projects we have in Alicante, in addition you will build strong client relations and actively identify potential business opportunities in any commercial relationship. The tasks also include leading operations, financial reporting and providing support to our Director.

**What's in it for You?**
- An ambitious and stable employer with long-term goals.
- International, inclusive workplace, employee-related company
- Employment rate: 100%
- Career opportunities globally
- Office based, in Alicante
- Competitive salary
- Corporate benefits - discounts for the car, travel, fashion, leisure, sports, events, home decorations, electronics, and food industry products and services

**Job responsibilities**:

- Plan the activity of the business area in the Contact Center, with the definition, standardization and organization of work processes.
- Participate in the sizing of human resources in your business area, in coordination with BST and HR, ensuring that demands (positions and profiles) adapt to real needs.
- Carry out control, monitoring, reporting and analysis of KPIs, providing proposals for new business strategies, establishing viable budgets and carrying out continuous financial monitoring.
- Manage the implementation of operational procedures (protocols, monitoring, etc.) and incentive system, if applicable, guaranteeing Transcom's profitability objectives.
- Carry out control and monitoring of service billing, personnel expenses and Transcom suppliers, ensuring compliance with the procedures established for this purpose.
- Manage your work team, guaranteeing compliance with established service levels, developing the capabilities of your collaborators, adapting it, qualitatively and quantitatively, to the needs of the service.

**What we are looking for**:

- Fluency in Spanish & English is essential.
- 3 years of operations management.
- Strong leadership skills.
- Ability to collaborate with multilingual stakeholders.
- Business development experience.
- Highly organised and great understanding of reporting and financials.
- Good understanding of business strategy.
- Open to new opportunities and adaptable.
- Office package: Spreadsheet. Excel. High level; Word processor. Word. Medium-high level; Presentations. PowerPoint. High level.

**What Life at Transcom is like**

At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mind-set, there’s no end to how far we can go together.

The recruitment process
Step 2: You will receive an introduction phone call
Step 3: You will be required to complete a short practical task

Step 4: You will attend a video interview with the Director
*Please note, that you would be asked to provide a reference letter*

We look forward to hearing from you

  • Técnico de TI en Alicante

    hace 5 días

    Alicante, Alicante, España Transcom Worldwide A tiempo completo

    Descripción del puesto:Transcom busca un Técnico de TI para trabajar en nuestra oficina en Alicante. El candidato ideal deberá tener experiencia en mantenimiento de redes, sistemas operativos y software.Responsabilidades:Crear, gestionar y mantener usuarios, grupos y cuentas.Garantizar el mantenimiento del software y hardware y proporcionar soporte a los...

  • It Technician In Alicante

    hace 5 días

    Alicante, Alicante, España Transcom Worldwide A tiempo completo

    Location: Spain, AlicanteJob category: Information Technology (IT)Language: English¿Desea desarrollar y configurar proactivamente procesos de mejores prácticas, trabajando en estrecha colaboración con los equipos de TA y RR.HH.y nuestros proveedores?Estás en el lugar correctoÚnase a nuestra familia Transcom como técnico de TIUn Técnico Informático es...

  • IT Technician in Alicante

    hace 7 días

    Alicante, Alicante, España Transcom WorldWide A tiempo completo

    Location: Spain, AlicanteJob category: Information Technology (IT)Language: English¿Desea desarrollar y configurar proactivamente procesos de mejores prácticas, trabajando en estrecha colaboración con los equipos de TA y RR. HH. y nuestros proveedores?Estás en el lugar correctoÚnase a nuestra familia Transcom como técnico de TIUn Técnico Informático...

  • (WA-000) | IT Technician in Alicante

    hace 2 semanas

    Alicante, España Transcom WorldWide A tiempo completo

    Location: Spain, AlicanteJob category: Information Technology (IT)Language: English¿Desea desarrollar y configurar proactivamente procesos de mejores prácticas, trabajando en estrecha colaboración con los equipos de TA y RR. HH. y nuestros proveedores?Estás en el lugar correcto!¡Únase a nuestra familia Transcom como técnico de TI!Un Técnico...

  • (WA-000) | IT Technician in Alicante

    hace 2 semanas

    Alicante, España Transcom WorldWide A tiempo completo

    Location: Spain, AlicanteJob category: Information Technology (IT)Language: English¿Desea desarrollar y configurar proactivamente procesos de mejores prácticas, trabajando en estrecha colaboración con los equipos de TA y RR. HH. y nuestros proveedores?Estás en el lugar correcto!¡Únase a nuestra familia Transcom como técnico de TI!Un Técnico...

  • (WA-000) | IT Technician in Alicante

    hace 2 semanas

    Alicante, España Transcom WorldWide A tiempo completo

    Location : Spain, AlicanteJob category : Information Technology (IT)Language : English¿Desea desarrollar y configurar proactivamente procesos de mejores prácticas, trabajando en estrecha colaboración con los equipos de TA y RR. HH. y nuestros proveedores?Estás en el lugar correcto!¡Únase a nuestra familia Transcom como técnico de TI! Un Técnico...

  • Junior Team Leader

    hace 2 semanas

    Alicante, España Transcom A tiempo completo

    Ben jij een energieke en resultaatgerichte leider die het beste uit een team weet te halen? Heb je een passie voor klantgericht werken en wil je je leiderschapsvaardigheden verder ontwikkelen in een dynamische en internationale omgeving? Dan zijn wij op zoek naar jou! Jouw rol als Junior Teamleider Als Junior Teamleider ben jij de drijvende kracht achter...

  • Experto en Redes y Comunicaciones en Transcom

    hace 5 días

    Alicante, Alicante, España Transcom Worldwide A tiempo completo

    Objetivo del puesto:Buscamos a un Técnico de TI que se encargue de mantener la infraestructura tecnológica de nuestra empresa en Alicante.Funciones clave:Mantenimiento de redes, sistemas operativos y software.Soporte técnico a los usuarios.Configuración de dispositivos en la red.Administración del sistema de archivos de red.Proporcionar acceso a la red...

  • Nederlandstalige Klantenservicemedewerker Voor Een

    hace 4 semanas

    Alicante, España Transcom Spain A tiempo completo

    We zijn op zoek naar een Nederlandstalige collega met een probleemoplossende mentaliteit om deel uit te maken van een community van experts op het gebied van klantervaring. Allemaal behendig, nieuwsgierig, gedreven, leergierig en allemaal toegewijd aan 's werelds meest geliefde merken. Solliciteer nu en start iets briljants met Transcom! **Wat zit er voor...

  • Deutscher Kundenservice-spezialist Für Ein

    hace 4 semanas

    Alicante, España Transcom WorldWide A tiempo completo

    **Location**:Spain, Alicante **Job category**:Customer Service Representative (CSR) **Language**:English Liegt es in Ihrer Natur, anderen zu helfen? Wir suchen einen DEUTSCH sprechenden Kollegen mit Problemlösungs-Mentalität, um Teil einer Community von Customer Experience-Experten zu werden. Alle flink, neugierig, motiviert, lebenslang lernend und alle...

  • Kundenberater Für Deutsch Beim Größte

    hace 4 semanas

    Alicante, España Transcom WorldWide A tiempo completo

    **Location**:Spain, Alicante **Job category**:Customer Service Representative (CSR) **Language**:English Liegt es in Ihrer Natur, anderen zu helfen? Wir suchen einen DEUTSCH sprechenden Kollegen mit Problemlösungs-Mentalität, um Teil einer Community von Customer Experience-Experten zu werden. Alle flink, neugierig, motiviert, lebenslang lernend und alle...

  • Danish Customer Service Representative for Nets

    hace 4 semanas

    Alicante, España Transcom Spain A tiempo completo

    **What's in it for YOU!** - International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one; - Continuous development through our internal learning platforms and external training; - Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists; - Permanent...

  • Nederlandstalige Klantenservice Medewerker T-mobile

    hace 4 días

    Alicante, España Transcom Spain A tiempo completo

    Altijd al in het zonnige Spanje willen werken aan de Costa Blanca? Grijp je kans! Wij zoeken Nederlandstalige klantenservice medewerkers voor in Alicante, Spanje! Uiteraard helpen wij jou bij de verhuizing. * Wat bieden wij jou?* - salaris: € 1650; - euro bruto per maand o.b.v. fulltime; - contract: Een Transcom contract met 1 maand proeftijd en daarna...

  • Automation Engineer, Marketing Operations, Alicante

    hace 19 horas

    Alicante, España TN Spain A tiempo completo

    Social network you want to login/join with:Automation Engineer, Marketing Operations, Alicante Client: AcronisLocation: AlicanteJob Category: OtherEU work permit required: YesJob Views: 3Posted: 06.03.2025Expiry Date: 20.04.2025Job Description: Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that...

  • Lead Primary Teacher

    hace 6 días

    Alicante, Alicante, España King's College, Alicante A tiempo completo

    Teaching Opportunity at King's College, AlicanteInspired Education is a global group of premium schools that delivers world-class learning experiences to over 85,000 students worldwide. Our international family of schools fosters academic and personal development in a progressive, dynamic, and innovative environment.We are seeking an inspiring and committed...

  • Lead PHP

    hace 2 semanas

    Alicante, España Blue Code Solutions A tiempo completo

    Blue Code is hiring a Lead PHP/Laravel Developer for an innovative international learning solution project. With over 40 years of experience in training and personal development, we are embarking on a new journey to build a cutting-edge global learning and development platform. This platform will enable employees of large companies to continuously develop...

  • Lead PHP

    hace 2 semanas

    Alicante, España Blue Code Solutions A tiempo completo

    Blue Code is hiring a Lead PHP/Laravel Developer for an innovative international learning solution project. With over 40 years of experience in training and personal development, we are embarking on a new journey to build a cutting-edge global learning and development platform. This platform will enable employees of large companies to continuously develop...

  • Head of Operations

    hace 4 semanas

    Alicante, España MEDALCHEMY SL A tiempo completo

    Here at Curaleaf International, we are driven to deliver excellence, and we are committed to finding and empowering team members who share our vHere at Curaleaf International, we are driven to deliver excellence, and we are committed to finding and empowering team members who share our vision. We are currently seeking a dynamic Head of Operations to be the...

  • Head of Operations

    hace 4 semanas

    Alicante, España MEDALCHEMY SL A tiempo completo

    Here at Curaleaf International, we are driven to deliver excellence, and we are committed to finding and empowering team members who share our vHere at Curaleaf International, we are driven to deliver excellence, and we are committed to finding and empowering team members who share our vision. We are currently seeking a dynamic Head of Operations to be the...

  • Head Of Operations

    hace 2 semanas

    Alicante, España MEDALCHEMY SL A tiempo completo

    Here at Curaleaf International, we are driven to deliver excellence, and we are committed to finding and empowering team members who share our vHere at Curaleaf International, we are driven to deliver excellence, and we are committed to finding and empowering team members who share our vision. We are currently seeking a dynamic Head of Operations to be the...