Global Business Operations Director

hace 7 días

Barcelona, Barcelona, España Novartis Farmacéutica A tiempo completo

Job Summary

We are seeking a highly skilled and experienced Global Business Operations Director to join our team at Novartis Farmacéutica. As a key member of our Clinical Trials Services (CTS) division, you will play a critical role in driving business growth and improving operational efficiency.

Key Responsibilities

  • Engage with global business leaders and subject matter experts to determine requirements and deliver data-driven recommendations to improve efficiency and add value.
  • Act as an advisor providing guidance to improve global business processes, products, services, and software through data analysis.
  • Ensure consistency and traceability between user requirements, functional specifications, and testing & validation.
  • Support validation and testing (OQ, PQ, UAT, etc).
  • Develop project rationale and perform scoping assessments to determine feasibility of projects.
  • Highlight/identify gaps in existing functionality and review requirements with stakeholders.
  • Develop comprehensive requirement specifications that will determine the estimate of cost, time, and resources to deploy solutions.
  • Liaise with the service development team to suggest a high-level functional solution.
  • Ensure that relevant stakeholders are involved in the specification of new services and/or major upgrades to existing services.
  • Ensure the overall user experience is taken into account when designing and deploying new solutions and services.
  • Ensure implemented solutions are according to specifications and fit for purpose.
  • Keep abreast of internal IT systems and documentation requirements, standards (including quality management and IT security), regulatory environments/requirements (if applicable), DDIT Service Portfolio, and industry best practices in leveraging technologies for the business.
  • Take accountability to ensure adherence with Security and Compliance policies and procedures within Service Delivery scope.

Requirements

  • University degree in Informatics, Computer Sciences, business or similar OR relevant experience.
  • 12+ years total experience and a strong track record as a Business Analyst, including business process reengineering, user requirements gathering and documentation techniques, Epic and User Story writing techniques, workshop facilitation techniques, and change management.
  • Good experience working as a Business Analyst in Agile Scrum projects.
  • Experience working in the Pharmaceutical Industry, ideally in the Clinical Studies area.
  • Excellent interpersonal, communication, collaboration, problem-solving, and analytical skills with the ability to interact with a diverse internal and external audience to interpret and communicate complex information.
  • Ability to influence and exercise business judgment.
  • Track record delivering global solutions at scale.
  • Self-starter with the ability to work autonomously in a highly matrixed and multi-cultural environment, taking full ownership of deliverables.
  • Experience in Testing / Computer System Validation.
  • Language: Business fluent in English (written and spoken).

Benefits

  • Company Pension plan.
  • Life and Accidental Insurance.
  • Meals.
  • Allowance or Canteen in the office.
  • Flexible working hours.

Commitment to Diversity & Inclusion

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

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