Valencia Financial Services Specialist

hace 1 mes


Valencia, Valencia, España Blu Selection A tiempo completo
About Blu Selection

We are a tech startup based in Valencia, Spain, offering an exciting opportunity for a Customer Service In Valencia Financial Services Specialist.

Compensation and Benefits

The estimated yearly gross salary is €19,200. Additionally, you will receive Spanish classes, great Friday evening drinks, fitness bootcamps to stay fit and active, mindfulness classes, free lunch and breakfast at the office, and an international, close working environment with 24 nationalities.

Job Responsibilities

You will support B2B customers mainly over email and chat, but also phone, troubleshoot issues, innovate and manage change, control and handle payment inquiries from sellers and buyers through various client platforms, improve overall company NPS through excellent service, flag and escalate customer queries, map and improve business processes to enhance customer journey and satisfaction.

Required Skills and Qualifications

To succeed in this role, you should be proficient in the Dutch language at a native speaking level and have a C1 level in English, hold a minimum MBO4 diploma, preferably with a background in IT/finance/economy, have competency in using computers, demonstrate excellent communication skills, be proactive and solution-oriented, and be interested in working in an ambitious team.



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