Financial Services Professional
hace 2 días
We are looking for a skilled Financial Services Professional to support our B2B clients in their financial planning journeys. As a Customer Specialist, you will be responsible for delivering top-notch customer service through various communication channels.
Responsibilities and Impact- Deliver exceptional support to B2B customers via email, chat, and phone
- Brainstorm with colleagues to enhance customer experience
- Drive innovation, troubleshooting, and change management initiatives
- Handle payment inquiries from sellers and buyers across multiple platforms
- Foster positive relationships with clients through Trustpilot reviews
- Identify and escalate customer queries, developing effective solutions
- Optimize business processes to improve customer journey and satisfaction
- Proficiency in German and C1 level in English
- Excellent computer skills and strong communication abilities
- Proactive and solution-oriented mindset
- Interest in working with an ambitious team
- Salary: €38,000 per year
- Opportunity to develop professional skills in a fast-paced fintech environment
- Free lunch and breakfast at the office
- International working environment with diverse nationalities
We are Blu Selection, a growing startup based in Valencia, offering a dynamic and supportive work environment. Our Contact center is dedicated to providing exceptional customer service and co-scaling start-ups. Take your career to the next level with us
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