Financial Services Professional

hace 2 días


Valencia, Valencia, España Blu Selection A tiempo completo
About the Job

We are looking for a skilled Financial Services Professional to support our B2B clients in their financial planning journeys. As a Customer Specialist, you will be responsible for delivering top-notch customer service through various communication channels.

Responsibilities and Impact
  • Deliver exceptional support to B2B customers via email, chat, and phone
  • Brainstorm with colleagues to enhance customer experience
  • Drive innovation, troubleshooting, and change management initiatives
  • Handle payment inquiries from sellers and buyers across multiple platforms
  • Foster positive relationships with clients through Trustpilot reviews
  • Identify and escalate customer queries, developing effective solutions
  • Optimize business processes to improve customer journey and satisfaction
Requirements and Qualifications
  • Proficiency in German and C1 level in English
  • Excellent computer skills and strong communication abilities
  • Proactive and solution-oriented mindset
  • Interest in working with an ambitious team
Benefits
  • Salary: €38,000 per year
  • Opportunity to develop professional skills in a fast-paced fintech environment
  • Free lunch and breakfast at the office
  • International working environment with diverse nationalities
About Us

We are Blu Selection, a growing startup based in Valencia, offering a dynamic and supportive work environment. Our Contact center is dedicated to providing exceptional customer service and co-scaling start-ups. Take your career to the next level with us



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