Financial Services Specialist

hace 3 días


Valencia, Valencia, España Blu Selection A tiempo completo
Job Description:

We are seeking a skilled Financial Services Specialist to join our team in Valencia, Spain. As a key member of our customer support department, you will be responsible for delivering exceptional service to our B2B clients while promoting our fintech products and services.

Responsibilities:
  • Provide timely and effective support to customers via email, chat, and phone
  • Collaborate with colleagues to enhance the overall customer experience
  • Troubleshoot payment inquiries and escalate complex issues when necessary
  • Flag and resolve customer complaints in a timely manner
  • Develop and implement process improvements to optimize customer satisfaction
Requirements:
  • Native-level proficiency in German and C1 level in English
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a dynamic team
  • Proficiency in using computers and software applications
Benefits:
  • Competitive salary: €35,000 - €40,000 per year (estimated based on location and industry standards)
  • Free lunch and breakfast at the office
  • Spanish classes and language exchange opportunities
  • Fitness bootcamps and wellness programs
  • Mindfulness classes and relaxation sessions

About Us:Blu Selection is an international recruitment company based in Barcelona, Paris, Berlin, and Amsterdam. We specialize in connecting top talent with innovative startups and established companies across Europe.



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