Financial Services Specialist
hace 3 días
We are seeking a skilled Financial Services Specialist to join our team in Valencia, Spain. As a key member of our customer support department, you will be responsible for delivering exceptional service to our B2B clients while promoting our fintech products and services.
Responsibilities:- Provide timely and effective support to customers via email, chat, and phone
- Collaborate with colleagues to enhance the overall customer experience
- Troubleshoot payment inquiries and escalate complex issues when necessary
- Flag and resolve customer complaints in a timely manner
- Develop and implement process improvements to optimize customer satisfaction
- Native-level proficiency in German and C1 level in English
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a dynamic team
- Proficiency in using computers and software applications
- Competitive salary: €35,000 - €40,000 per year (estimated based on location and industry standards)
- Free lunch and breakfast at the office
- Spanish classes and language exchange opportunities
- Fitness bootcamps and wellness programs
- Mindfulness classes and relaxation sessions
About Us:Blu Selection is an international recruitment company based in Barcelona, Paris, Berlin, and Amsterdam. We specialize in connecting top talent with innovative startups and established companies across Europe.
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