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Customer Experience Ambassador
hace 2 meses
Job Summary
Teleperformance, a global leader in customer experience management, is seeking a highly skilled professional to join our team as a Customer Experience Ambassador. As a key member of our sales team, you will be responsible for providing exceptional customer experiences and driving sales growth.
Key Responsibilities
- Conduct competent advice and sales discussions with pre-qualified customer leads to drive sales growth and customer satisfaction.
- Develop and maintain a deep understanding of our products and services to provide informed and personalized solutions to customers.
- Work closely with the marketing team to receive and respond to customer leads in a timely and effective manner.
- Collaborate with colleagues to achieve sales targets and provide a positive experience for customers.
Requirements
- Previous experience in sales, customer service, and multi-channel environments.
- Excellent communication skills, both verbal and written, with a native level of Swedish.
- High level of self-motivation and a customer-centric approach to drive sales growth and customer satisfaction.
- Strong problem-solving skills and attention to detail to ensure a positive customer experience.
Benefits
- Competitive salary and benefits package.
- Opportunity to work with a global leader in customer experience management.
- Dynamic and supportive work environment with a highly motivated team.
