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Customer Service Representative
hace 2 meses
We're seeking a skilled Customer Service Representative to join our team at Jl Talent Partners. As a key member of our team, you will be responsible for providing exceptional customer service related to banking issues, account opening, access password locks, transfers, and more. Your expertise will also extend to back office management, including answering emails, responding to customer inquiries, and offering banking products that meet their needs.
Key Responsibilities:
- Provide customer service related to banking issues, account opening, access password locks, transfers, and other banking-related topics
- Manage back office tasks, including responding to customer inquiries and offering banking products
- Comply with regulatory requirements, including transparency, service information, and client protection
- Report and follow up on anomalies that arise in the application
- Meet quality standards and sales objectives defined by the entity
What We Offer:
- Competitive salary package
- Indefinite contract
- Annual vacations: 32 calendar days
- Opportunity to work with the largest service provider in the world
- Real possibilities of growth within the company
Requirements:
- Proficiency in one of the following languages: German or Dutch
- Good writing and speaking skills in English
- Intermediate Spanish is a plus
- Analytical capacity and ability to acquire new knowledge autonomously
- Ability to walk customers through complex procedures from start to finish
- EU Citizenship or Residence card
